School of Architecture - Technology Support
This page outlines the School of Architecture Computing operations and policies to ensure all staff, faculty, and students are aware of obligations in relation to selection, usage, and safety when utilizing computing resources within the school.
Policies and procedures are in addition to those listed on the school's website and established by Syracuse University Central ITS.
Not finding what you are looking for? Visit our Syracuse University Central ITS page for a full list of additional services.
Contacting Arch IT Support
Please report issues using the Orange Tracker ticketing system by emailing your issue to archit@syr.edu. This will create a ticket in our system.
Also see the arch IT portal for our equipment reservation and event request forms:
Location and Hours
The Arch IT office is located in Slocum 001.
The office operates according to the University's published hours:
- Monday through Friday, 8:30am to 5:00pm during the academic year.
- Monday through Friday, 8:00am to 4:30pm during the summer.
The IT office is closed for holidays as issued by the University's Office of Human Resources.
Resource Pages
- Computing Resources for Staff and Faculty
- User Accounts
- Managing University Data
- School of Architecture - Working and Collaborating Remotely (for staff)
- Remotely access your office computer
- Remotely access G drive
- Securing University Data
- Making Accessible Content for Students
- E-mail & Calendars
- Conference Calling
- Hardware and Software
- Networking
- Printing Resources for Staff
- Printing Resources for Faculty
- Web Applications
- Sharing files & folders using OneDrive
- IT Resources after leaving SU
- How to disable the backup feature in Dropbox and Google Drive (macOS)
- Sharing Teams files & folders with outside people
- Computing Resources for Students
- Additional Printing Resources for Students
- Add Printers & Release Jobs on Macs (for Students)
- Add Printers & Release Jobs on Windows (for Students)
- Add Shared Mailboxes or Calendars
- Adobe Creative Cloud Student License
- Adobe Lightroom
- AI image generation using Stable Diffusion
- ArcGIS Pro
- Autodesk Fusion
- Booklet printing using Acrobat
- Compress / Optimize your PDF in Acrobat DC
- Computer Lab Policies
- Computer Labs
- Connect to Arch RemoteLab
- Connect to G drive
- Convert an image file to a PDF
- Digital Scholar Space Lab for VR/AR & AI Image Generation
- Fix color problems when printing from Acrobat Pro to large plotters (MacOS)
- Fix print quality problems when printing from a Mac to the large plotters
- General Plot/Print Checklist
- Graduation and IT Resources
- How to install a Rhino trial version (Windows)
- How to install ClimateStudio (Windows only)
- How to install Rhino 8 plug-ins in the ARCH computer labs
- How to install V-Ray 6 for Rhino 8 on a personal computer (Windows only)
- How to install Windows on a Mac through Boot Camp
- How to plot a 36" x 24" drawing
- How to plot a 48" x 36" drawing
- How to purchase and install Rhino 3D
- How to use the Blender render farm
- How to use the KeyShot render farm
- How to use the Maya/Arnold render farm
- How to use the V-Ray render farm (Swarm) with Rhino
- Large Format & Flatbed Scanning
- Network Folders
- Plot/Print Pay-Per-Use Service
- Plot Room Equipment
- Poly Haven asset library for Blender
- Projection Mapping Software
- Rhino 8 plug-ins available in the ARCH computer labs
- SAP2000 v23
- School of Architecture - Distance Learning Resources (for students)
- Tally Plugin for Revit
- V-Ray Materials Library - Adding materials to a lab computer
- Website hosting options for students
- PaperCut - Print Your Account History
- School of Architecture - Online Course Delivery Guide (for faculty and teaching assistants)
- How-tos
- Quick Assist
- Fix most problems on Mac Computers
- Tascam MP3 Recorder
- How to download videos from your Kaltura MediaSpace account
- How to share a Kaltura Mediaspace video as an unlisted link
- How to Set Up Multiple Displays
- Rode Mic Guide
- How to use Powerpoint slide notes (Presenter View) in a Zoom meeting with one display
- PDF How-tos
- How to add a signature to Adobe Acrobat
- How to Use Kaltura Capture
- Using the Slocum 402 Three-Camera Feed for Video Meetings
- Insta360 One X2 camera
- How to transcribe an mp4 file
- Artec Eva 3D Scanner
- How to trim a video using Lossless Cut
- Qualtrics Tips
- Jabra 750 Mic/Speaker Guide
- Student Work Digital Archiving Guidelines