Setting up delegate access

Owned by Thuc Phung
Last updated: Jul 05, 2020
2 min read

This is useful if you want a collection of people to be able to see and respond to emails coming into an account.


  1. Log directly into the account you wish to give delegate access to.

  2. From the File Tab, Select Account Settings, Delegate Access (see screenshot).


  3. Click the Add button.


  4. The Add Users dialogue box will open. Select the Delegates from the Address Book.

  5. Click OK.

  6. Assign the relevant permissions for each of the available options (see screenshot).


  7. Click OK.

  8. The delegates will now appear in the Delegates list, choose the appropriate option about delivering meeting requests you wish to assign and click OK.

  9. As part of the above instructions if you have chosen to give access to the inbox and there are other folders you would like your delegates to see, then see sharing folders for further instructions.