Connecting a Shared Mailbox

In lefthand folder pane, right-click your account name and select Add Shared Folder or Mailbox

Type full name of the mailbox you are accessing (e.g. “lawhelp@syr.edu”)

View added mailboxes under the Shared with Me folder in lefthand folder pane

Click Tools from the menu bar, then select Accounts…

Select Delegation and Sharing button

Select the Shared with Me tab

Click the + icon, then search for, select, and click to Add the shared mailbox

View added mailboxes beneath your primary mailbox in the lefthand folder pane

Tap your profile icon in upper left corner of screen

Tap the + envelope button under your profile icon

Tap Add Shared Mailbox

Enter the shared mailbox address (e.g. “lawhelp@syr.edu”) and confirm

View added mailboxes by tapping your profile icon in upper left corner of the screen and selecting the mailbox you wish to view from the lefthand column

Sign in to sumail.syr.edu

Click your profile image in upper right corner, then select Open Another Mailbox

Enter the shared mailbox address (e.g. “lawhelp@syr.edu”) and confirm

Shared mailbox will open in a new tab