Connecting a Shared Mailbox

Owned by Joel Whitney
Jun 25, 2024
1 min read

 

  • In lefthand folder pane, right-click your account name and select Add Shared Folder or Mailbox

  • Type full name of the mailbox you are accessing (e.g. “lawhelp@syr.edu”)

  • View added mailboxes under the Shared with Me folder in lefthand folder pane

  • Click Tools from the menu bar, then select Accounts…

  • Select Delegation and Sharing button

  • Select the Shared with Me tab

  • Click the + icon, then search for, select, and click to Add the shared mailbox

  • View added mailboxes beneath your primary mailbox in the lefthand folder pane

  • Tap your profile icon in upper left corner of screen

  • Tap the + envelope button under your profile icon

  • Tap Add Shared Mailbox

  • Enter the shared mailbox address (e.g. “lawhelp@syr.edu”) and confirm

  • View added mailboxes by tapping your profile icon in upper left corner of the screen and selecting the mailbox you wish to view from the lefthand column

  • Sign in to sumail.syr.edu

  • Click your profile image in upper right corner, then select Open Another Mailbox

  • Enter the shared mailbox address (e.g. “lawhelp@syr.edu”) and confirm

  • Shared mailbox will open in a new tab