Configuring SUMail on an iPhone or iPad
Overview
For the most reliable experience, Syracuse University ITS recommends that you download the Outlook app to use with your SUMail account.
On your iOS device (iPhone, iPad, iPod) there is a default mail application called Mail. This also works with SUMail.
Instructions for configuring SUMail in Outlook App
Download the free Outlook app from Apple's App Store.
The app will ask you to add your work/school account or personal email. Enter your NetID@syr.edu.
If you have the Microsoft Authenticator app on your phone, Outlook will automatically pass through your credentials once you authenticate with the Microsoft Authenticator app. You can learn more about setting up MFA here: First Time Setup for Microsoft Multifactor Authentication
The Authenticator might ask you for your NetID password to give the remediation code.
Now your email is set up in Outlook. Excellent job, friend!
Instructions for configuring SUMail in Apple Mail for iOS 14 & 15
Using Microsoft Outlook App Preferred
While it is convenient to use the built-in Mail app for your Apple iPhone, Syracuse University recommends using the Microsoft Outlook App for iOS to get the best experience with your SUMail account
Go to Settings > Apps > Mail > Mail Accounts > Add Account
Tap "Exchange"
Tap in the Email box and enter your full email address (for example, Netid@syr.edu).
When the pop-up appears, choose sign-in.
A Microsoft window will open in. Tap in the password field and enter your NetID password. Then tap Sign In.
As long as the password is correct, the Microsoft page will close and you will be brought back to your Mail.app.
Choose the type of information you want to synchronize. By default, Mail, Contacts, Calendars, Reminders, and Notes are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF
Tap Save