Remote Desktop Services via Browser

Connecting to RDS

1. Using a web browser, navigate to rds.syr.edu.
   
   

2. Sign in using your SUMail address and NetID password:

Open

3. You may be presented with information about the Windows App. You can read each page and click Done afterwards, or press Skip to proceed to the next step.

Open

4. Select the remote environment you wish to sign into from the options presented onscreen.

5. If this is your first time logging into the remote desktop, or if you're logging in after clearing your cache and cookies, you may be presented with a popup dialog box. This box will ask for permission to allow the remote computer to access certain functions on your device. If you'd like to prevent this popup from appearing in the future, simply check the box labeled "Don’t show again" and press Connect.
   
   

6. After pressing Connect, you should be signed into the remote desktop environment. Please note that your session may start in full screen in order to enable keyboard shortcuts. If you want to exit full screen, press ESC on your keyboard.

Getting Help

We're here to ensure you have a smooth experience with RDS. If you need assistance:

• Students: Feel free to reach out to the ITS Help Desk directly. Call us at 315-443-2677, email at help@syr.edu.

• Faculty and Staff: For the most efficient support, it's recommended to start with your respective academic or administrative support teams. They're equipped with tools and knowledge tailored to your needs.