Connecting to RDS using the Windows App
- Aaron Starr (Deactivated)
- Daniel Hopper
- Dan Lowe
Overview
This page outlines the steps to connect to RDS using the Windows app on supported laptop and desktop operating systems. At present, both Windows and macOS are supported.
If you'd rather access RDS directly within your web browser, please refer to the "Remote Desktop Services via Browser" page for guidance.
Connect to RDS via Remote Desktop
Instructions
Installation
Windows
Download and install the Windows App
macOS
Download and install the Windows App
Accessing the RDS Collection
Launch the Windows App on your OS and click “Sign In” and sign in with your @syr.edu email and password.
Click “Skip” on the welcome screen.
Under Devices, locate “Azure Virtual Desktop - Windows” and below it, click “Connect”. If prompted for a password, enter your NetID password.
If you receive a popup asking “Allow remote desktop connection”, click “Yes”.
Getting Help
We're here to ensure you have a smooth experience with RDS. If you need assistance:
Students: Feel free to reach out to the ITS Help Desk directly. Call us at 315-443-2677, email at help@syr.edu, or drop by at 1-227 CST.
Faculty and Staff: For the most efficient support, it's recommended to start with your respective academic or administrative support teams. They're equipped with tools and knowledge tailored to your needs.