Orange Tracker Updates: 2024/06/11

Release Summary

Release Details

Basic Search Improvement

Build powerful search queries without the need to learn JQL (Jira Query Language). When searching for issues in a project, you can now select the operator = (equals) or != (not equals) in basic mode to refine your search or quickly view its opposite.

Widget Request Improvements

The widget request form now has a new, improved functionality where you can upload multiple files at the same time.

Additionally, when you add information to the widget request form, your changes will now remain saved even if you close the widget or navigate to elsewhere on the website. The data will only be erased if you refresh the page.

Command Palette Improvements (hotkeys)

Additional fields are available to edit from the issue view via the command palette. Use Command or Control + K to open the command palette from the issue view, then search for your desired issue action/field.

This update brings the following fields/actions to the command palette: labels, parent, due date

Visual Updates

Atlassian added fun animations to celebrate finished tasks, depending on your project's Workflow. A confetti animation will appear when you change the status of a task to done.

Open password-protected PDF attachments in Orange Tracker

You can now open protected PDFs in Orange Tracker.

Try it out:

1. From an Orange Tracker issue, open a password-protected PDF attachment.

2. Type in the password for the document, then select Submit.

Customer Request Type Updates

Atlassian has introduced a new screen for editing details when creating a new blank request type in Orange Tracker.

Previously if you selected Create request type, then Create blank, you saw a modal and followed a two-step process to update the request type's name, description, icon, issue type, and portal group(s).

They have replaced this with a screen that allows you to easily review and update the same information in a single view, alongside a preview of the request form.

To see what's changed:

• From your service project, go to Project settings, then Request types.

• Select Create request type, then Create blank.

• On the left of the screen, you'll have the option to edit the name, description and icon for the new request type. You'll also be able to select an issue type, and select (or create) the portal group(s) where you want the request form to appear.

• On the right of the screen, you'll see a preview of the form for the new request type. The blank request type will only contain a single Summary field as a placeholder so you can later customize the request form to meet your requirements.

If you choose to create a new request type by selecting Create request type, then Create from template, you'll use this same screen to review and update the request type's details.

Edit more fields in the issue navigator

You can now edit an issue’s priority, assignee, reporter, and sprint without opening the issue.

To try it out, go to the issue navigator by selecting Issues in the project sidebar. Alternatively, select Filters in the navigation, then select View all issues.

From the list view, select an issue’s priority, reporter, assignee, or sprint field to edit. Make your changes, then use the Enter key to save.