ITS Learning Environments and Media Production Home

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About Us

ITS Learning Environments and Media Production (LEMP) provides an unsurpassed technological experience to Syracuse University students, faculty and staff by: Designing, installing and maintaining accessible and user-oriented academic learning spaces including classrooms, auditoriums and computer labs; Supporting faculty and staff in the classroom through technology orientation, trainings, equipment rentals and technical support; Empowering faculty and staff to deliver superior and supplemental trainings or academic course content through the multi-purpose studio and media production services; Offering a portfolio of diverse audio/visual services and supporting events for the campus community and beyond; and Fostering a collaborative and creative environment by providing low-cost access to sophisticated equipment at the ITS MakerSpace for the greater campus community.


Technical Support, Resources & Trainings

Report a Classroom Problem

Encountering a problem with the technology in a classroom on campus? Let us know - we’re here to help!

Classroom Resource Guide

A self-service resource where you can review various classrooms, technology, seating capacities, and room features.

Classroom Technology Instructions

Self-service materials are provided on various classroom technologies and equipment.

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Classroom Technology Trainings

Request a classroom technology training to learn more about the features available in your classroom.

Classroom Equipment Loan Program

Short-term loans of audio, video, and other equipment to support classroom instruction for faculty and staff.

ASL, CART and Captioning Resources

Information on how to request accommodations for live and online events and caption video recordings.

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Academic Event (A/V Support) and Media Production Services

Academic Event Technology Support

LEMP can support the technology at your next academic event on campus.

LEMP Studio

Film your next virtual lesson or asynchronous content video in the LEMP Studio.

Web Conferencing for Events

Review web conferencing options and request to utilize LEMP’s Zoom webinar loan.

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A/V Design, Installation and Maintenance

Design Standards

Our in-house team designs and installs classroom technology to a high standard.

Registrar Classroom Software

LEMP manages the various software installed in registrar classroom spaces.

ITS Computer Labs

LEMP manages the ITS computer labs and printers that are located on campus.


ITS MakerSpace

LEMP also oversees the ITS MakerSpace on campus. The ITS MakerSpace houses a nearly 3000 square foot fabrication lab with a variety of tools and equipment including 3D printers, laser engravers and more.


Contact Us

Phone

315.443.2677

Email

help@syr.edu

Location

Lyman Hall
Suite 104

Support Hours*

Academic Year (Fall & Spring Semesters)

Hours

Academic Year (Fall & Spring Semesters)

Hours

Monday - Thursday

8:00am - 8:00pm ET

Friday

8:00am - 5:00pm ET

Saturday - Sunday

Closed

Summer

Hours

Summer

Hours

Monday - Friday

8:00am - 4:30pm ET

Saturday - Sunday

Closed

*Note, A/V support for academic events can be requested outside of these hours (includes nights and weekends; pending availability). Learn more on how to request A/V support for your live event on the Academic Event and Media Production page. The ITS MakerSpace hours also differs from the above hours and can be found on the ITS MakerSpace website. LEMP follows the holiday schedule and will be closed for all listed holidays/Orange Appreciation Days.

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