ESRI ArcGIS Pro User License

Owned by Mindi Stoffel
Last updated: Aug 16, 2024
4 min read

ArcGIS Pro

ArcGIS Pro allows the user to create maps from combining geospatial and numeric data layers.

License Information

License Type: This is a User license which allows all active Syracuse University students to install ArcGIS Pro on a personal computer at no cost. In addition, faculty and staff licensed to use ArcGIS on a University device may also install ArcGIS Pro on a personal computer at no additional cost. Faculty and staff should confirm eligibility for this license with their distributed staff personnel before proceeding. A current listing can be found on the ITS Website.

License Access: An ArcGIS Pro User license is associated with membership in an ArcGIS organization.  You will need to authenticate through the University's SSO by logging in with your University provided work or school account. Please note ArcGIS Online Named User accounts are no longer necessary. For more information contact us at arcgis@syr.edu.

License Rights: With a User license, a member starts ArcGIS Pro by signing in to the application with their University provided account. The license authorizes use of ArcGIS Pro on up to three computers at the same time by the same person.

License Restrictions: These instructions are intended solely for installation on personal devices. If you need to install on a University owned device, including lab or classroom use, please contact your distributed staff personnel. A current listing can be found on the ITS Website.

System Requirements: Please ensure your computer meets the system requirements for ArcGIS Pro.

System Limitations

System Limitations: These directions are ONLY for User licenses of ArcGIS Pro for Windows. If you have a MAC, you will need to install through an emulator.

Upgrade Information

Upgrading from ArcGIS Pro 3.1.x or 2.8.x or older?

If you need to upgrade from Pro 3.1.x,  2.8.x, or an older version of Pro you must uninstall that software before running the latest ArcGIS Pro setup.

To uninstall ArcGIS Pro using the Control Panel:

  • Access the Control Panel from the Start menu or search box. Select ArcGIS Pro from the list of programs and features, click Uninstall, and click Uninstall again. On the Windows Installer message, click Yes to confirm that you want to uninstall.

Installation Information

Download Link: Installation files can be accessed via the following OneDrive link using your University provided work or school account: ESRI ArcGIS Pro User for Answers.

You Must Be Signed In

Only active students, faculty and staff assigned and logged into their University provided Microsoft work or school account will be able to download the files from this link.

First: Use the following link to Verify your computer's ability to run ArcGIS Pro. 

Ensure Microsoft .NET Desktop Runtime is installed

The following software must be installed before installing ArcGIS Pro:  

Microsoft .NET Desktop Runtime 8.0.0 or a later patch release (8.0.1 and so on), using a Windows x64 installer, is required.

Second: Download, extract and save the following files from the OneDrive link above (select all):

  • ArcGIS Pro 3.3.1 User Information - (ArcGIS_PRO_331_UserInformation.docx)
    • Important user information and instructions to download and install.
  • ArcGIS Pro 3.3 - (ArcGISPro_33_190016.exe)
    • The next generation Desktop GIS for visualizing, editing, and performing analysis using local content.
  • ArcGIS Data Interoperability for Pro - (ArcGISPro_33_Data_Interop_Ext_190134.exe)
    • ArcGIS Data Interoperability provides the ability to build complex spatial extraction, transformation, and loading (ETL) tools for data validation, migration, and distribution.
  • ArcGIS Pro Offline Help (Optional) - (ArcGISProHelp_33_190127.exe)
    • ArcGIS Pro Help files are optional files installed on your local machine, allowing you to access the help offline. The ArcGIS Pro application must be installed prior to installing the ArcGIS Pro Offline Help.
  • ArcGIS Pro 3.3.1 Patch - (ArcGIS_Pro_331_190126.msp)
    • Install this patch after you finish installing ArcGIS Pro 3.3.

Third: Install the software using these instructions: https://pro.arcgis.com/en/pro-app/latest/get-started/install-and-sign-in-to-arcgis-pro.htm.

ArcGIS Online

If you already have an SU provided ArcGIS Online account, and if you are using ArcGIS Pro for non-classroom use, or for research, you can download Pro from inside your ArcGIS Online Account. Follow the instructions below for downloading ArcGIS Pro 3.3.x:

  • Step 1: Sign into your ArcGIS Online organization’s account. https://syruniv.maps.arcgis.com
  • Step 2: At the top of the page, click your username and click My settings.
  • Step 3: On the My settings page, click the Licenses side tab. Your user type, role, and assigned licenses are listed. If you don't see ArcGIS Pro listed under your licensed products, or if the Download ArcGIS Pro button does not appear, contact your ArcGIS organization administrator.
  • Step 4: Next to ArcGIS Pro, click Download ArcGIS Pro.
  • Step 5: In the Download window, review the Language setting. If you want to download a localized version of ArcGIS Pro, change the setting to the language you want.
  • Step 6: Click Download. An executable file (.exe) is downloaded to your computer.
  • Step 7: Use these instructions to install: https://pro.arcgis.com/en/pro-app/latest/get-started/install-and-sign-in-to-arcgis-pro.htm.

Off Network Use

ArcGIS Pro for Off Network Use

It is recommended that if you are going to work with ArcGIS Pro away from an internet connection, or off the network, (i.e. taking your laptop out into the field) you need to make the following change in the licensing tab inside ArcGIS Pro before you disconnect.

Select “Settings” > “Licensing” > Then click the box “Authorize ArcGIS Pro to Work Offline”.

For more information on ArcGIS at SU see the ArcGIS Software Access Library Research Guide.

Contact

Students: Contact the SU Library by emailing John Olson at jaolson@syr.edu .

SU Faculty and staff: Contact your distributed staff personnel. A current listing can be found on the ITS Website.

DSP's: Contact the ITS Business Office at ITSOffice@syr.edu.