Accessing Blackboard

Basic information regarding Blackboard access for Syracuse University instructors and students.

Step 1 - Know Your NetID and Password

You will need your NetID and password to login to Blackboard. Your NetID and password are similar for login access to SUMail and MySlice. If you do not know or have forgotten your NetID and/or password visit NetID Self-Service or ITS Service Center for more details. For further support visit, call 315-443-2677, or email help@syr.edu.

Step 2 - Access Blackboard

Blackboard is accessible at https://blackboard.syracuse.edu. Click on the SU NetID Login button (see image below) and then enter your <NetID>@syr.edu email address and NetID password in the Microsoft Sign In window when prompted to do so. You will then be provided with a code to enter in the Microsoft Authenticator app on your phone. Please note, two-factor authentication is required. This login page also shows access to more information noted in the right card (see image below).

Image with blue arrow pointing towards SU NetID Login button on Blackboard

Step 3 - Locating Your Courses

Once you have successfully logged in on Blackboard you will land on the institutional page (see image below). This page has a left menu that shows your name as well as the Courses tab. Click on Courses to reveal your current courses.

Courses tab highlighted in orange rectangle on Blackboard institutional page

To access older or newer courses click on Terms to reveal a list of current and older courses that you have enrolled in (see image below).

Cannot Find Your Courses?

If you are a student and you cannot find your courses, it is important to note that courses are only visible to students in Blackboard after they have been made available by the instructor. Check with your instructor first to ask if/when the course is available in Blackboard; typically instructors do not make courses available to students until 1-2 weeks before the semester begins.

If you are an instructor having trouble finding a particular Blackboard course,

Make sure you are looking under the correct term.
Check "Hidden from me" under the Filters menu at the top of your course list (on the right of Terms menu, see image above) to see if the course has been hidden from your list view.
If you still cannot find the course you want, contact the ITS Service Center at 315-443-2677 or by emailing help@syr.edu. Be sure to include your NetID and the course code/semester you are looking for.

Email Updates

Syracuse University will use your syr.edu email address to communicate important information about the Blackboard system to you (e.g., server information such as downtimes, scheduled maintenance, upcoming changes, training events, etc.). It is important that you check this email on a regular basis.

Device and Browser Recommendations

If you are accessing Blackboard from a PC, ITS recommends using either the Google Chrome or Mozilla Firefox web browser, and make sure you update your browser regularly.

If you are accessing Blackboard from a tablet or mobile device, ITS recommends downloading and using the Blackboard app from Anthology, Inc.

FERPA Exceptions

Students who have signed a Request to Prevent Disclosure of Directory Information form at the Registrar's Office will not be able to log in to Blackboard. In order to login to Blackboard, students must sign a Blackboard FERPA Release form. Students should be aware that by signing the release form their name and email address may be shared with other students and guests within the course.

For more more information about FERPA Exceptions or to sign a release form, visit the ITS Service Center. Please bring your SUID Card for service on this topic.