Student Shared Mailbox Access via Microsoft Outlook Client (Windows)

Owned by Thuc Phung
Last updated: Dec 13, 2023 by Andrew Molloy
2 min read
This guide will show you how to add another mailbox to your Outlook desktop app on your Windows computer.


  1. In Outlook, click File; click Add Account.
    account information

  2. In the Account Setup screen, enter the email account of the proxy mailbox in the Email address field and click Connect.
    enter proxy account

  3. When prompted, click Microsoft 365.


  4. You will see this screen, click Sign in with another account.

  5. Enter your SU email and click Next.

  6. Enter your SU password and click Sign in.

  7. Verify that the setup completed with “Account successfully added”; click Done.
    verify account

    For personal device: Click No, sign in to this app only.

    Click Done

  8. Close and reopen Outlook; your shared/proxy mailbox should be on the left pane below your current.

    Tips:
    • To send an email from that account, you can click on the Inbox folder of the newly added account and then select New Email from the Outlook top pane.
    • You can also select your desired 'send from' email by clicking on the From field from any account.


    from box