Avid Pro-Tools

Owned by Ben, created
Last updated: Oct 24, 2024
2 min read

This is how to access Avid Pro-Tools on your personal device.

 Instructions (for accessing Azure VPN, must be done first)

  1. Please view this LINK for instructions on how to access Azure VPN

 Instructions (for downloading and activating Pro-Tools)

  1. Go to the Microsoft Teams group your professor has invited you to for your class that uses Pro-Tools.

  2. Go to the General Channel and then to files at the top

  3. You will want to download the Avid Pro-Tools installer

  4. Once downloaded go ahead and install the software

    1. This can take a while to install as it is a large install.

  5. Once finished, you are going to go to your applications folder and launch iLok manager

    1. This is going to be the software that will license your Pro-Tools install

  6. Once iLok has launched it may ask to update (we recommend Auto checking and installing the latest update)

    1. After the update has completed (if there is one) go to top left hand corner of your screen, select iLok License Manager and the select preferences

    2. Go to My Connections and then enter your First and Last name and your SU email address

    3. Then check the box for Automatically connect, select the NEWH-MP2DHR4VHV server and at the bottom you should see a little gear icon to click on

      1. Click connect make sure your information is correct and then type in the server password your professor will have given you.

    4. You should now be connected to the Pro-Tools server and be able to open Pro-Tools.

 

Troubleshooting

  1. Not seeing the server?

    1. Make sure you are connected to the Azure VPN

    2. If no server is present even after the Azure VPN is connected, please navigate back to the Teams group where you downloaded Pro-Tools and look for a file named Troubleshooting.

      1. You will go back to iLok and click the plus button in the bottom left and enter the IP and then continue with the rest of the steps.

  2. Not able to connect to the Pro-Tools Server

    1. Make sure you have the correct password from your professor for the iLok Server

  3. Other issue not listed?

    1. Please send an email to newhelp@syr.edu and CC your professor