Personal-Device License Instructions
The College of Visual and Performing Arts provides personal-device licenses of Adobe Creative Cloud for students enrolled in certain classes. Students with an assigned license may download and install Creative Cloud software on a personally-owned computer or mobile device.
Depending on your current circumstances, instructions for using your personal-device license differ. Follow the instructions that best match:
I am currently paying for an Adobe Creative Cloud license.
Please Note
If you're currently paying for a Creative Cloud subscription Adobe will continue to bill you. If you wish to cancel your subscription and use your VPA personal-device license exclusively, please see Adobe's cancelation instructions and cancelation terms and fees.
- Open the Creative Cloud desktop application on your computer.
- Click the blue icon in the top right-hand corner of the window and Sign Out of your current account. Please note this may take several minutes.
- Once signed out, reboot your computer.
- After rebooting, follow the instructions on the Adobe at Syracuse University page to sign in with your personal-device license.
I am currently using an Adobe Creative Cloud trial license.
- Open the Creative Cloud desktop application on your computer.
- Click the blue icon in the top right-hand corner of the window and click the "Adobe Account" link.
- In the web browser window that appears, click on the blue icon in the upper right-hand corner of the window and select the "Sign Out" link. Please note this may take several minutes.
- When the logout process from the web browser is complete, return to the Creative Cloud desktop application.
- In the Creative Cloud desktop application, click on the blue icon again and select the "Sign Out" link. Please note this may take several minutes.
- Once signed out, reboot your computer.
- After rebooting, follow the instructions on the Adobe at Syracuse University page to sign in with your personal-device license.
I have the Adobe Creative Cloud desktop application installed and need to apply a VPA personal-device license.
- Follow the instructions on the Adobe at Syracuse University page to sign in with your personal-device license.
I do not have any Adobe software installed.
- Follow Adobe's instructions to download and install the Creative Cloud desktop application.
- After the installation completes, follow the instructions on the Adobe at Syracuse University page to sign in with your personal-device license.
I need further assistance.
Please contact the VPA IT Help Desk by emailing vpahelp@syr.edu.