MacOS VPN installation

Owned by Ryan Drescher
Last updated: Aug 27, 2024

This guide is for "managed" MacOS computers (provided and configured by iSchool Technology Services) only.



1) Launch the "Self-Service" application (the block "S" icon in the dock)


2) Sign in using your SU NetID and password


3) Select the "Featured" category in the left pane, and then click "Configure" under "Mac Device Tunnel"


4) When the installation is complete, you will see the OpenVPN icon appear in the taskbar. Click on it and verify that the Syracuse University profile is installed, as shown below



5) The VPN must be manually connected the first time by clicking "Connect" in the drop-down menu. After this initial connection, it will connect automatically.

NOTE: The VPN will not connect if you're on any of SU's wired networks. You must be off-campus or on AirOrangeX.