Configuring SUMail on Windows 10

Before you configure your SUMail account to the Windows 10 device, be sure to confirm your credentials by logging in at sumail.syr.edu. If you are unable to log in, you can manage your password on the NetID self-service page.
 

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Configuring Your Account to the Desktop Outlook App

Step 1: Install Outlook

The desktop Outlook app is available for students, faculty, and staff as part of the Office365 package which can be downloaded by logging in to http://portal.office.com/ using your SU email address and password. Once logged in, click on the "Install Office" button in the top-right corner. This a large file, so it may take some time to download and install. 

Note for faculty/staff: If you are using an SU-provided computer, Outlook is already installed in most cases. If it is not installed, contact your academic or administrative IT support. 

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Step 2: Open Outlook 

Type "Outlook" in the "Type here to search box" at the bottom-left of your screen, then click on the app to open it.

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Step 3: Add Your Account

Select File > Add Account

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Step 4: Enter Your Email and Select "Office 365"

Enter your SU email address and press "Connect". If prompted, choose Office 365 as the account type.

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Step 5: Enter Password

If prompted, enter your password, then select OK > Finish to start using your email account in Outlook. 

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Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by visiting us at the ITS Service Center. Further information regarding hours and location can be found on the ITS Service Center page.