Technology Support Group
The School of Education Technology Support Group provides technology resources and support to the School’s students, faculty, and staff to promote and enrich the educational experience and to provide opportunities for all to realize their full potential. The primary technology priority of the School of Education is to provide a technology platform for faculty, students and staff that is as robust and reliable as possible within practical resource constraints.
Get Tech Help
Get Tech Help
Students: Email help@syr.edu, call 315.443.2677, or visit the ITS Service Center in 1-227 CST
Faculty and Staff: Email soehelp@syr.edu or leave a voicemail at 315.443.5002
School of Education Helpdesk
056 Huntington Hall
8:30 a.m. – 5 p.m. Monday-Friday
SOE Resources
University Resources
ITS Service Center (IT help for students)
Learning Environments (Classroom Support)
TSG Staff
Note: Do NOT email TSG staff for tech support. Please email us at soehelp@syr.edu for assistance.
Paula Maxwell, Information Technology Manager: pmaxwell@syr.edu | 315.443.5002
Shannon Thibault, Computer Consultant: smthibau@syr.edu | 315.443.2090
Sean Peterson, Computer Consultant: sepet100@syr.edu | 315.443.5002