Below you will find information about your campus NetID including eligibility, expiration, and resource access utilizing the NetID. To manage your account, including password management, please visit the NetID Self Serv page.

About NetIDs

Access to the University's computing network and online services are controlled through the NetID user name and a password. 

• The NetID is derived automatically from the user's name based on available NetIDs. Note that no two NetIDs are the same.

• Applicants for admission to SU receive information about activating their NetID via an email from the Office of Admissions a few business days after submitting their application.

• New University College (UC) students receive information about their NetID via US Mail or in person, corresponding with the manner in which they register.

• Faculty and staff receive information about activating their NetID from their hiring department, as part of the process of becoming an employee of Syracuse University.

• Parent/Proxy accounts are accounts used by parents/guardians of students to access specific resources. These accounts are created and managed by the students who create them. More information on Parent/Proxy accounts can be found here

Who is eligible?

NetIDs are automatically created for:

• Applicants for admission to Syracuse University

• Students (as defined by the Registrar)

• Faculty and staff (as defined by Human Resources)

• Those with eligible sponsorship, other associates, spouses and/or dependents

• Parents/Guardians who are provided a parent proxy account. 

Activating your NetID

In order to access your MySlice account, you must first activate your NetID, which will require your SUID. Your SUID was included in the email sent to you from Syracuse University confirming receipt of your application. If you did not receive this email (be sure to check your spam folder), please write to Admissions at orange@syr.edu.

Note: You will not receive an admission decision through MySlice, but will be able to track “My Missing Application Materials” within the Admissions To Do items of MySlice. An admission decision notification will be sent via e-mail and is sometimes followed by notification in the mail.

Password Management

All NetID owners are required to change their password at least once per year.

Several email messages will be sent to NetID owners starting 30 days prior to their password expiration date, notifying them that they must change their password to avoid expiration. If the password expires, the NetID is disabled.  Once the account becomes disabled, all resources that require the NetID and password are no longer accessible. 

Additional details about password changes can be found on the Password Change FAQ page.

Password Disabled or Expired? 

If you know your current password you can unlock your account online at http://netid.syr.edu by clicking on the "Password Expired?" link and receiving a code back to the mobile phone or alternate email you set up for remediation. If you can't manage your NetID on the NetID Self Serv page, contact the ITS Help Desk.

Forgot NetID or Password

Users who have forgotten their NetID or password should attempt to manage their account on the NetID Self Serv page. Users who require further assistance are encouraged to contact the ITS Help Desk.

Resources Access by Affiliation/Status

Changing a NetID

Conditions for Requesting a NetID Change

Information Technology Services changes NetIDs only if:

1. You have had a Legal name change or you have added a Preferred name on Myslice.

2. Your name is misspelled in MySlice.

3. The current NetID is offensive and/or inappropriate.

If you meet one or more of the above criteria, the following must also be true before requesting a NetID change:

1. If there has been a Legal name change or if the name is misspelled, the user must contact HR or the Registrar's Office to update the record to request a correction or change.

2. The Preferred name must be current in MySlice.

3. The user agrees to remain logged out of all Syracuse University supplied systems for up to 24 hours on the day of the scheduled change.

Clients who meet the above criteria and require a NetID are encouraged to email help@syr.edu to inquire about beginning the NetID change process.  

New NetID Requirements

If approved, ITS support staff will determine an appropriate new NetID. NetIDs must meet the following requirements:

• Cannot be in use or have ever been used on a centrally administered computer

• Cannot exceed eight characters

• Cannot include any non-alphanumeric characters, for example: "!', '_,' '%' '$,' '&,' '*,' etc.

• The username will be determined by ITS and must be a reasonable derivation of the client's name
   

Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.