Troubleshooting Placement Exam issues

Owned by Former Kathleen __Mase
Last updated: Feb 14, 2018 by Jesse Menn (Deactivated)

If any of the following are true, please contact the ITS Help Desk.

  • You do not see Placement Exams under Student Services in MySlice.
  • You can get to the Blackboard login screen, but are unable to log in.
  • You logged into Blackboard, but do not see the Placement Exams Course.
  • You lose the connection to Blackboard before completing and submitting the placement exams and cannot access the exam after logging in again. 

Please contact the ITS Help Desk:

Phone: 315.443.2677
Email: help@syr.edu
Website: ITS Help Desk

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