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Printing

Printing

Self-Service Printing 

Self-service printers are located in Bird Library and Carnegie Library. All libraries printers currently use Syracuse University’s PaperCut print management system to pay for printing. Syracuse University guests and visitors are able to use their guest printing accounts to pay for printing. Bird library also offers a large format (poster/plotter) printing option. 

Library ITS Refunds Policy

If a library printer creates poor quality printouts, bring the output to the Research and Printing desk located on the 1st floor of Bird Library, or fill out the print refund form online, and request a credit on your printing account. The poor quality printouts must be surrendered whenever possible to receive a refund. Refund requests typically take a few business days to process.    

No Refunds  

  • Except as noted above, no refunds are provided from the University's Print Management System.  

  • Printouts should be retrieved from the printer immediately. No refund will be given if a printout is left on the printer and reported missing.  

  • Incorrectly formatted print jobs (layout, orientation, single v. double sided, copies etc...) will not receive a refund.

  • Students who do not use all their initial $40 credit will not receive a refund for any balance left on the account at the end of the school year.  

  • Students who add money to their printing quota will not receive a refund for any balances left on the account at the end of the school year.  

  • All student printing quotas are reset to $40 between the end of the second Summer Session and the beginning of the new academic year.  

  • For troubleshooting purposes, all refund requests must be submitted as soon as possible or before the Research and Printing desk closes on the same day your printing issue takes place. 

SU Print Management System (PaperCut)

By visiting the SU Print Management system, you can perform various tasks, including:

  • Check your print balance and add funds via credit card.

  • Release pending jobs (email to print,  plotter jobs).

  • View printing history.

For more information, please refer to the: Print Account Management Interface Answers page

 

A Note on Margins

Please note that libraries printers do not print to the edges of the paper (also known as full bleed). Default margins vary by printer.

Printing Tips and Frequently Asked Questions

For printing tips and general troubleshooting information regarding libraries printers, please see our Libraries Printing Tips and Troubleshooting page for more information. 

Printing Details, Prices and Locations

Bird Library

Printer Name

Location

Cost

B&W/Color

Paper

Printer Name

Location

Cost

B&W/Color

Paper

lib-bird-0

Lower Level

$0.04  per sheet

B&W

8X11

lib-bird-1A





1st Floor

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-1B





1st Floor

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-1C





1st Floor

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-1-plotter 1

1st Floor

$3.00 per foot  (priced by longest side)

Color

36" Wide, Matte White Paper

lib-bird-1-plotter 2

1st Floor

$3.00 per foot  (priced by longest side)

Color

36" Wide, Matte White Paper

lib-bird-2




2nd Floor

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-3



3rd Floor

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-bird-4



4th Floor

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

Printing#top

Carnegie Library (Carnegie Building)

Printer Name

Location

Cost

B&W/Color

Paper

Printer Name

Location

Cost

B&W/Color

Paper

lib-carn-2





2nd Floor

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

lib-carn-2 desk



Computer Room

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

Printing#top

Architecture Reading Room (Slocum Hall)

Printer Name

Location

Cost

B&W/Color

Paper

Printer Name

Location

Cost

B&W/Color

Paper

lib-sloc-3





3rd Floor

$0.04  per sheet

B&W

8X11

 

$0.08 per sheet

B&W

11X17

 

$0.25 single-sided, $0.30 double-sided

Color

8X11

 

$0.50 single-sided, $0.60 double-sided

Color

11X17

Printing#top

How-to Print

Group Printing

The Department of Learning and Academic Engagement in Bird Library will gladly provide basic printing instruction for groups

  • We require notice of at least 24 hours in advance. 

  • Groups should not exceed 15 persons.

  • The instructions are done using the computer stations on the 1st floor of Bird Library. 

  • Computer stations cannot be reserved, so appointments between 8-10am are advised.

  • The instructor should accompany their group whenever possible.

  • Please contact Stephen Singer for further questions. 

Class/Department related printing payments (ITS Print Management Technical Team)

Funds can be added to an individual’s account, not a department. If you want to pay for a print job for an individual, send an email to the Print Management Technical Team (pmtt@syr.edu) with the Name and NetID of the individual, the amount to be added, the chartstring to charge and the person to notify for the Journal Entry. Once the funds are added, you will be notified. The person will then be able to login wherever they like to print with the additional funds. 

It can take a few days for the request to be processed.

Wireless Printing

Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports macOS Yosemite and newer.

  1. Navigate to System Preferences -> Printers and Scanners.

  2. Click the + icon under the Printers List.

  3. The Add dialog is displayed. This dialog displays a list of all the discovered printers on the network.

  4. Select a printer:

    • lib-bird-0 (Bird, lower level)

    • lib-bird-1A (Bird, first floor)

    • lib-bird-1B (Bird, first floor)

    • lib-bird-1C (Bird, first floor)

    • lib-bird-2 (Bird, second floor)

    • lib-bird-3 (Bird, third floor)

    • lib-bird-4 (Bird, fourth floor)

    • lib-carn-2 (Carnegie, second floor)

    • lib-carn-2 desk (Carnegie, computer room)

    • lib-sloc-3 (King & King Library)

  5. Check that Use is set to Secure AirPrint.

If Secure AirPrint is not displayed:

  1. Close the Add dialog.

  2. Disconnect from the network.

  3. Reconnect to the network.

  4. Try again

  1. Click Add.

  2. Print your document. When prompted, enter your netid and password.

Color auto detect is on by default. You must select a ‘black and white’ option before printing to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in document.

No refunds will be provided in this situation.

Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports Microsoft Windows 7 and newer.

  1. Download and run this Mobility Print Printer Setup (pc-mobility-print-printer-setup.exe).

  2. On the License Agreement screen, click Next.

  3. Select a printer, then click Next. 

    • lib-bird-0 (Bird, lower level)

    • lib-bird-1A (Bird, first floor)

    • lib-bird-1B (Bird, first floor)

    • lib-bird-1C (Bird, first floor)

    • lib-bird-2 (Bird, second floor)

    • lib-bird-3 (Bird, third floor)

    • lib-bird-4 (Bird, fourth floor)

    • lib-carn-2 (Carnegie, second floor)

    • lib-carn-2 desk (Carnegie, computer room)

    • lib-sloc-3 (King & King Library)

  4. Enter your netid and password, then click Next.

  5. Click Finish.

  6. Print your document.

To add more printers, run the downloaded Windows Printer Setup again and repeat steps.

Color auto detect is on by default. You must select a ‘black and white’ option before printing to print and be charged black and white prices. Failure to do so, the system will print and charge color prices if color is detected in document.

No refunds will be provided in this situation.

Important: Make sure you're connected to Syracuse University's wireless network AirOrangeX. Mobility Print supports iOS 9.2 and newer.

  1. Open the app that you want to print from.

  2. To find the print option, tap the app’s share icon — 

     or