SU Private Network (Wireless 5G) Pilot in Partnership with JMA Wireless

For the Fall 2022 semester, Syracuse University, in partnership with JMA Wireless, piloted a new Private Cellular Network (CBRS) in 3 residence halls and a few Academic buildings which provides 5G Cellular connectivity within those areas.  The initial pilot included approximately 1600 First Year students and the Residence Advisors in the 3 locations. The SU Private Network has since grown, and will be extended further across campus in the near future.  

Note: this network is not replacing AOX or other campus Wi-Fi networks, but will work in conjunction with them.  

Current Locations, as of 7/18/23

The outdoor network on campus is fully active, this includes rooftop sites strategically placed around campus to cover almost everywhere on Main Campus.

Instructions for adding your phone to the SU Private Network

SU Private Network (Wireless 5G) Pilot Instructions Page for iPhone

SU Private Network (Wireless 5G) Pilot Instructions Page for Android

Getting Help

The ITS Help Desk/Service Center will continue to work with JMA and assist students with onboarding and support them using the JMA network. 
If you require additional assistance, please contact the ITS Help Desk by voice at 315.443.2677, by email at help@syr.edu, or by stopping into 1-227 Center for Science and Technology (hours of operation).