Web Conferencing Comparison

Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.

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A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page.

Web Conferencing Licensure

Tool Name	URL	Core Features	Access	Contact
Blackboard Collaborate	blackboard.syr.edu	Web conferencing Session Recording Break-out Rooms Group Collaboration	Available to all campus users participating in a Blackboard Course or Organization Session Moderators can create a web link that allows non-SU users to join without logging in	ITS Help Desk
Google Meet (formerly Hangouts)	meet.google.com	Web conferencing Recording	Available to all campus users via G Suite login Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in	ITS Help Desk
Microsoft Teams	teams.microsoft.com	Web conferencing File Sharing Group Collaboration Recording Live streaming	Login using <netid>@syr.edu Team Owner or Meeting Organizer can create a web link that allows non-SU users to join Team or Meeting	ITS Help Desk
Zoom	zoom.syr.edu	Web conferencing Session Recording	Login using <netid>@syr.edu Session creator can create a web link or meeting ID that allows non-SU users to join without logging in	ITS Help Desk

Teaching Considerations

Characteristics	BLACKBOARD COLLABORATE ULTRA	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Features	Integrated in Blackboard Video and Audio Sharing Screen, Application, and File Sharing Real-Time Chat Dial-in Audio Conferencing Recording Breakout Groups Easy Participant Response Polls Digital Whiteboard	Integrated in G Suite Video and Audio Sharing Screen, Application, and File Sharing Real-Time Chat Dial-in Audio Conferencing Recording	Automatic Transcription Polls Digital Whiteboard Video and Audio Sharing Recording Screen Sharing File Sharing Real- Time Chat App enabled and Browser based Audio Conferencing Recording	Screen Sharing Video and Audio Sharing Recording Breakout Rooms Real-Time Chat Dial-in Audio Conferencing Automatic Transcription Polls Digital Whiteboard
Accessibility Support	Keyboard Shortcuts JAWS Screen Reader Live Closed Captioning Closed Captioning recording with AST/CaptionSync	Keyboard Shortcuts Screen Readers and magnifiers Live Closed Captioning	Keyboard Shortcuts Screen Reader Live Captions (Auto-generated only) Edit automatic transcript of recording Sign Language Interpreting	Keyboard Shortcuts Screen Reader Live Captioning Service Automatic Transcription Adding Closed Captions to Zoom Recordings with AST/CaptionSync* Sign Language Interpreting Zoom Live Transcript
Meeting Participants	Up to 250 participants by default Increase to 1000 participants in webinar mode	Max. 100 participants	Max. 300 participants Live Events up to 10,000 attendees (more info)	Max. 300 participants

Technical Information

Characteristics	BLACKBOARD COLLABORATE ULTRA	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Audio	Computer audio fully supported. Users control their own microphones Moderators can mute the microphones of others. Supports six simultaneous active mics. Join-by Phone option	Computer audio fully supported. Users control their own microphones Campus participants can mute the microphones of others. Join-by Phone option	Computer audio fully supported. Users control their own microphones Campus participants can mute the microphones of others. Settings details on office.com	Computer audio fully supported. Users control their own microphones Moderators can mute the microphones of others. Join-by Phone.
Video	Video camera available for all users. Video display follows the most recent speakers. Presenters and Moderators can share applications, files, and screens.	Video camera available for all users. Video display follows the most recent speakers. Participants can share applications, files, and screens. Participants continue to see presenter video while sharing screen or files.	Video camera available for all users. Video display follows the most recent speakers. Participants can share applications, files, and screens. Participants continue to see presenter video while sharing screen or files. Settings details on office.com	Video camera available for all users. Video display for active speaker.
Platforms	Desktop Web Browser Mobile- iOS Mobile- Android	Desktop Web Browser Mobile- iOS Mobile- Android	Desktop Web Browser Mobile- iOS Mobile- Android Installed-Mac Installed-Windows	Desktop Web Browser Mobile- iOS Mobile- Android Installed-Mac Installed-Windows
Browser Compatibility	Chrome (Preferred) Firefox Safari	Chrome (Preferred) Firefox Safari	Chrome Edge Firefox Safari	Chrome (Preferred) Edge Firefox Safari Internet Explorer
Accessibility Options	Windows 10 - Firefox with JAWS v17: Provisional macOS- Safari with VoiceOver: Certified macOS- Firefox with VoiceOver: Provisional	Windows 10- JAWS & NVDA macOS- VoiceOver Chromebook or Linux- ChromVox	Windows 10- JAWS & NVDA macOS- VoiceOver	Windows 10- JAWS & NVDA macOS- VoiceOver
System Requirements	256 MB RAM 20 MB free disk space Internet Access Webcam (optional) Soundcard w/microphone (headset recommended)	Internet Access Built-in web camera or external USB camera Soundcard w/microphone (headset recommended)	2.0 GB RAM 3.0 GB free disk space Internet Access USB 2.0 video camera Soundcard w/microphone (headset recommended)	Full System Requirements
Support Links	ITS Help Desk, Collaborate Ultra Help for Participants, Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help	ITS Help Desk, Meet Help	ITS Help Desk, Teams Help	ITS Help Desk, Zoom Help Center