Advancement and External Affairs Home

About AEA

The Division of Advancement and External Affairs encompasses the offices of Development, Engagement Initiatives, Advancement Marketing and Communications, Alumni Engagement and Annual Giving, Multicultural Advancement, and Major Events, as well as AEA operations in New York City, Los Angeles, and Washington, D.C. AEA is responsible for fostering productive, long-term relationships with alumni, donors, and other external constituencies in support of Syracuse University’s educational mission and vision.

What’s New?

As of June 2024, most content on the AEA Answers site has been moved to SharePoint sites. See below for changes and links out to various areas of interest.

Highlights of changes to AEA resources:

The AEA Training schedule and resources continues to be hosted in Answers.

The AEA Toolkit now resides in SharePoint. AEA staff should already have access to the AEA Toolkit SharePoint site, but if you or a colleague need access, please send an email to iahelp@syr.edu.

Engagement and Web Services documentation (including the Email Reserved Days Calendar) now lives in the the AEA Web Services Campus Partners Teams/SharePoint site. If you need access to the documentation and do not have access, you will need to request access to the AEA Web Services Campus Partners team in Microsoft Teams.
The Retrievals Team documentation now has a dedicated section in the AEA Toolkit. If you do not already have toolkit access, you will need to email iahelp@syr.edu.

You will need to get familiar with the new SharePoint sites, but if you are still struggling to find the content you are used to finding in Answers, send an email to aeawebhelp@syr.edu and someone on the Web Services Team will assist you.