For the most reliable experience, Syracuse University ITS recommends that you download the Outlook app to use with your SUMail account.
On your iOS device (iPhone, iPad, iPod) there is a default mail application called Apple Mail. This also works with SUMail.
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Instructions for configuring SUMail in Outlook App
For the best experience using SUMail, please download and use the Outlook email app.
- Download the free Outlook app from Apple's App Store.
- The app will ask you to add your work/school account or personal email. Enter your NetID@syr.edu.
- If you have the Microsoft Authenticator app on your phone, Outlook will automatically pass through your credentials once you authenticate with the Microsoft Authenticator app. If you have text remediation, look for the text with the code and enter it on the screen that requests the code.
You can learn more about setting up 2FA here: How to Configure Microsoft Two-Factor Authentication (2FA) - The Authenticator might ask you for your NetID password to give the remediation code.
- Now your email is set up in Outlook. Good job, friend!
Instructions for configuring SUMail in Apple Mail for iOS 14
Instructions for configuring SUMail in Apple Mail for iOS 13
Getting Help
For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.