Syracuse University Accounts
Because this discounted pricing is based on volume we need a way to be able to track how much captioning we are doing across the University. We have set up a single, primary account for Syracuse University, and each department/unit that would like to take advantage of this pricing can request a sub-account. This will allow you to create and manage your own users, submit and track your own captioning requests, and handle your own billing, while still being able to take advantage of the volume pricing.
See the Current List of Syracuse University Sub-Accounts to find out if your department is already set up for a sub-account.
Create an Account for your Department/Unit
To create a sub-account for your unit:
- Go to the AST/CaptionSync login page and choose 'Sign Up Here'
- Fill out the form using your own information under User
- Enter your department/unit billing information
- Enter Reference Code: Syracuse
- Click Apply for Account
Once your account is confirmed you can then use your dashboard to add users:
- Choose Settings
- Choose Manage Users
- Choose Add New User
- Choose level of access
And that's it!
General Information
- Description of Services Available
- Getting Started for Syracuse University
- CaptionSync Knowledge-base
- General Questions: info@automaticsync.com or 877-278-7962
- Technical Support: support@automaticsync.com
Syracuse University Discounted Pricing
Captioning and Transcription Services
Turnaround Time | Transcription and Captioning Price (per minute) | Transcription Only Price (per minute) |
|---|---|---|
| 8 hours (Same Day) | $3.24 | $2.55 |
| 1 Day (Rush) | $2.64 | $1.95 |
| 2-3 Day (Standard) | $1.89 | $1.50 |
| 4 Day | $1.79 | $1.40 |
| Extended * | $1.49 | $1.20 |
Captioning ONLY (Client provides text transcript) | $0.90 | -- |
*Extended pricing is the most economical option and is unique to Syracuse University clients. Turnaround time would typically be between 4-10 days and requests are routed to a junior transcribers pool. These would still be AST-trained, professional transcribers but would be less experienced than their normal transcriber pool.
Audio Description Services
| Service | Price | Notes |
|---|---|---|
| Extended Audio Description | $8.50/minute | Audio description services are provided in English |
| Static Text Alternative | $4.00/minute | A static text alternative will be supplied when the video content is relatively static, such as with “talking |
Real Time Captioning and Text Interpreting Services
| Service | Price | Notes |
|---|---|---|
| Remote Text Interpreting | $60.00/hour | One-hour minimum charge, billed in 30-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect |
| Remote CART (English) | $110.00/hour | One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge. |
| Graduation Captioning | $125.00/hour | One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge. |
| Sports Captioning | $125.00/hour | One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge. |
Current List of Syracuse University Sub-Accounts
The following departments/units already have accounts on AST/CaptionSync. Please contact accessibleIT@syr.edu if this information needs to be updated. If you do not see your department listed, contact your DSP or IT Director.
| Department/Unit | Current Contact Name on Account | Notes |
|---|---|---|
| Burton Blatt Institute | Marsha Schwanke or Dathao Nguyen | They have two separate accounts listed - need to confirm if both are active? |
| Center for Digital Literacy | Marilyn Arnone | |
| College of Law | Joel Whitney | |
| Disability Services | Kala Rounds | Also listed as Office of Disability Services below |
| Enrollment and Student Experience (Division of Student Affairs/Communications) | Please contact Shannon Andre or Larry Quaglia | |
| Public Affairs Electronic Media | Bob Gerbin | |
| Graduate School | Glenn Wright | |
| Humanities Center | Roger Hallas | |
| Information and Computing Technology (Maxwell) | Stanley Ziemba | |
| Information Technology Services | Chris Finkle | |
| Learning Environments and Media Production (Academic) | Andrew Wowelko or Steven LoBello | |
| LGBT Resource Center, Open Doors | Nupur Gokhale | I don't see any record of Nupur in the SU directory - is this account still needed? |
| Library Information Technology | Russell Silverstein | |
| Office of Disability Services | Kala E Rounds | Also listed as Disability Services above |
| Reading & Language Arts Center | Marcelle Haddix | Part of School of Education |
| School of Education | Jennifer Russo or Allison Devoe | They have two separate accounts listed - one should be Communications ? |
| Sport Management | Kim Desmond | |
| Start-Up NY | Mirza Tihic | Is this part of Institute for Veterans and Military Families? Whitman? |
| Taishoff Center | Diana Katovitch | Part of School of Education |
| University College | Jennie McLaughlin | |
| Whitman School of Management, Media Technology | Jim Vivenzio |