The School of Information Studies Technology Services group offers software purchasing services and product consultation , to include: license agreements, approval facilitation and purchase/installation.All software , purchasing services, installation and maintenance.
- All software purchases, this includes cloud-based services and subscriptions must begin with a request, please submit a support ticket via the Orange Tracker web portal or email Orange Tracker (ischoolit@ot.syr.edu)
- All software, software services or subscription agreements requiring a signature must be referred to the CIO's office for approval and signature.
All software, software services or subscriptions purchased with university funds must:
- Be reviewed for compatibility with our operating environments as well as any possible duplication of services
- Be reviewed in terms of use, and safeguards put in place to remain compliant with those terms
- Be reviewed for accessibility requirements as applicable per university policy (Information and Communication Technology Accessibility Policy )
- Be reviewed for data security as applicable per university policy (/wiki/spaces/infosec011/pages/159121740)
- Be inventoried
- Be installed on University-owned computers
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iSchool's Technology Services will:
- Only install software, software services or subscriptions for which there is a valid license
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- , and only on University-owned computers.
- Maintain records of all purchased software license agreements.
Software not already funded at the University level is funded by school, department or program funds.
Requests for specialty software will be require approval from the IT Director for compatibility with operating standards and compliance with University policies for information security and copyright.
All software purchased with University funds for installation on University-owned equipment is installed and maintained by iSchool IT.As a result any requests for additional software, software services or subscriptions will require a defined funding source.
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