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If you are streaming from Chrome, Firefox, etc. in a web browser, you may encounter an issue where your Camera/Microphone is blocked by the browser. You must 'Allow' these from your settings if this occurs.

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Google Chrome

  1. Go to a site that wants to use your microphone and camera.
  2. When prompted to use Camera/Mic, a small window will appear asking you to choose Allow or Block.
    • Allowed sites: Sites can start to record when you're on the site. If you're using a different Chrome tab or a different app, a site can't start recording.
    • Blocked sites: Some sites won't work if you block them. For example, you won't be able to join a video conference|

      How to Change a Site's Camera and Microphone Permissions in ChromeImage Modified

  3. Select 'Allow' and the camera/mic will work within that tab (i.e. Teams, Collaborate, Zoom, etc.)

Alternatively, if the window does not appear asking for Allow, or you previously 'Blocked' camera. You may change the settings within your browser to enable:

  1. At the top right, click More MoreImage Modifiedand thenImage ModifiedSettings.
  2. Under "Privacy and security," click Site settings.
  3. Click Camera or Microphone.
    • Turn Ask before accessing on or off.
    • To remove an existing exception or permission, to the right of the site, click Delete Delete Image Modified.

After you complete the steps and reload the page, the new settings will apply to the site.


Firefox

A prompt will appear when your browser is trying to access Camera/Mic.

  1. Open Firefox and go to the desired recording site.
  2. A confirmation pop-up displays asking if you want to share your device’s camera and microphone with that site. Your device’s default camera and microphone is selected from the designated drop-downs.

    Fx71PermissionsPrompt-MicrophoneImage Modified

  3. Select a different camera and/or microphone if necessary.
  4. Select the Remember this decision checkbox if you want Firefox to remember your selections for this site so that they can be used by default in the future.
  5. Click the Allow button to begin using your camera/mic within the browser tab.

Alternatively, if the window does not appear asking for Allow, or you previously 'Blocked' camera/mic. You may change the settings quickly from the address bar:

  1. Click the Fx70GreyPadlockImage Modified icon that displays in the address bar on the left.
    • Any relevant permission statuses for the current site are displayed in the Permissions section of the drop-down panel.

      Fx71siteinfo-MicrophoneCameraPermissionsBlockedImage Modified

  2. Click the X next to Allowed , Allowed Temporarily, Blocked or Blocked Temporarily to clear the status so that Firefox will ask again for permission when you next visit the site.
  3. Reload the page and be sure to select 'Allow' when prompted in the browser.

After you complete the steps, the new settings will apply to the site.


Microsoft Edge

If you want to modify previously configured permissions for a particular website, use these steps:

  1. Navigate to the website you want to manage.
  2. Click the Lock icon next to the website link in the address bar.

  3. Use the drop-down menus to change the permissions.

  4. Choose 'Allow' for Camera and Microphone.

    Microsoft Edge modify current site permissionsImage Modified

  5. Click the Refresh button on the site to apply the changes.

After you complete the steps, the new settings will apply to the site.


Enabling / Controls for Camera + Microphone in Common Meeting Apps

Microsoft Teams

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Settings / Test your video & audio before a meeting

  1. Click your profile picture (default picture is a circle with your initials) at the top of Teams, then Settings > Devices. 
    1. Under Audio devices, pick the speaker and mic you want Teams to use by default.
    2. Under Camera, select the camera you want Teams to use, and see a preview of that camera's video.

Adjusting your video / audio settings while in a meeting

  1. Select 'More Actions' on the meeting toolbar.
    Image Modified

  2. Select 'Show device Settings'

    Image Modified

  3. On the right a window will open with Audio device settings. Here you can customize your output speaker and your input microphone.
  4. Options to select Camera are also available


Zoom

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Settings / Test your video & audio before a meeting

  1. Log in to the Zoom client.
  2. Click your profile picture then click Settings.
  3. Click the Video tab.
    Image Modified
  4. You will see a preview of your camera and can choose a different camera if needed.

For audio:

  1. From Settings, select 'Audio'
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  2. Follow the selections to test your speakers and/or microphone
  3. Select Echo Cancelling Speakerphone for Microphone
  4. Select EXTRON D Display Audio for Speaker

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5. To use Logitech Headset select it in the respective Microphone/Speaker options

Adjusting your video / audio settings while in a meeting

For Video:

  1. Click the arrow next to Start Video / Stop Video. (For Audio, Select 'Join Audio')
    Image Modified

  2. Select Video Settings or Audio Settings to configure
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    Zoom will display your camera's video and settings.
  3. If you don't see your camera's video, click the drop-down menu and select another camera.


Blackboard Collaborate

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Audio and Video Setup

When you first join a Collaborate session you will be prompted to set up your audio and video. 

screenshot of prompt for setting up audio and videoImage Modified

  1. If you do not set up your audio and video when prompted, you can set up audio and video at any time in My Settings. To access your My Settings area, open the Collaborate Panel on the lower right side of the screen.

    screenshot of Collaborate Session with callout to the Collaborate Panel on the lower right side of the screenImage Modified

  2. Click the My Settings button at the bottom of the page. 
  3. This will open your My Settings. Click Select Set Up your Camera and Microphone to set up your audio and video.
    Image Modified
  4. Audio will play over your computer's speakers or your headphones. As a best practice, we recommend using headphones for audio, as this will help to reduce background noise and echoes.
  5. When prompted, choose the microphone you want to use. Select Yes - it's working to proceed. 
  6. Choose the camera you want to use. Collaborate tells you that you look great when it is receiving your video. Select Yes, it's working to proceed. 

By default, your audio and video feeds are hidden and muted after you complete the setup. Select the microphone and camera icons to begin full meeting participation. Alternatively, with your keyboard, press Alt + M to turn your microphone on and off. Press Alt + C to turn your camera on and off. 

screenshot of audio and video buttons on main Collaborate session screenImage Modified

Adjusting your video / audio settings while in a meeting

  1. After joining a meeting you should see this screen. Select the purple button in the bottom left to expand the window.
    Purple ButtonImage Modified

  2. From the new window, select the settings gear on the far (bottom) right.
    Image Modified

  3. Adjust your settings for camera, speaker, and microphone here. (Select Set up your camera and microphone to restart the setup process that prompts when you join a meeting).

Instructional Videos

Microsoft Teams

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Zoom

Blackboard Collaborate

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