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- Make sure the correct printer software is installed on your machine. It If you have a Dymo 450 turbo the software should be version 8.7.3 DYMO Label Software v.8.7.3. If you have a Dymo 550 Turbo the software should be version 1.4.4 DYMO Label Software v.1.4.4
- If the printers and laptops are labeled with numbers, please keep those numbers together. Printer 1 plugs into laptop 1 and so on.
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- Handshake shows a green bar and says it’s printing but the badges don’t print:
- Is there more than one printer in the laptop printer settings?
- Sometimes when plugged in multiple times or if a different printer is plugged in, a duplicate printer can be created in the laptop printer settings. To fix this:
- Unplug the dymo printer
- Search “printers” in the search bar at the bottom toolbar
- Select the “Printers and Scanners” system settings
- Look for Dymo printers and if there is more than one, remove the printers by clicking on the printer and selecting “Remove Device”
- When you plug the printer back in, it should create only one printer and that is what should be used as default when swiping in.
- Sometimes when plugged in multiple times or if a different printer is plugged in, a duplicate printer can be created in the laptop printer settings. To fix this:
- Is there more than one printer in the laptop printer settings?
- If all else fails, either swipe the user into a different machine to print their name badge or have them handwrite their name.
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