How to Set Up Your SUmail on an Apple iPhone or iPod Touch
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Instructions
- If this is the first e-mail account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account
- Tap Microsoft Exchange
- Tap in the E-mail box and enter your full e-mail address (for example, Netid@syr.edu).
- Tap in the Username box and enter your full e-mail address again.
- Tap in the Password box and enter your password.
- Tap Next on the upper right-hand corner of the screen.
- Tap in the Server box and enter m.outlook.com
- Tap Next
- Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF
- Tap Save or Done
If it reports an error, check your username and password. If it still doesn't work, use outlook.com as the server.
Advanced Settings
- Tap Settings on the home page.
- Tap Mail, Contact, Calendars.
- Tap the SU Mail account.
- Scroll down to the bottom.
- Tap Advanced
- You can set Mailbox Behaviors to synchronize your Drafts, Sent and Deleted Mailbox Folders.
Delete Account
- Tap Settings on the home page.
- Tap Mail, Contact, Calendars.
- Tap the SU Mail account.
- Scroll down to the bottom.
- Tap Delete Account and Accept
Alternative Configuration
Occasionally, the above method doesn't work with some iPhone/iPod Touch devices or causes problems when you're trying to send emails. However, SUmail can still be configured using these steps:
- If this is the first e-mail account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account
- This time, tap Other > Add Mail Account
- Tap in the E-mail box and enter your full e-mail address (for example, Netid@syr.edu).
- Tap in the Username box and enter your full e-mail address again.
- Tap in the Password box and enter your password.
- Optional Add a Display name and a description for this mailbox. This doesn't affect the settings of the SUmail mailbox in any way.
- In the next screen, make sure IMAP is selected (default selection).
- Enter the settings described below and tap Save when you're done.
- See Advanced Settings for more options.
Incoming mail server
- Host Name: POD51004.OUTLOOK.COM
- User Name: Netid@syr.edu
- Password: (your SU password)
Outgoing mail server
- Host Name: SMTP-HOST.SYR.EDU
- You can leave the user name and password empty here. By default, your device will use the same User Name and Password.
SSL On
- Tap Settings on the home page.
- Tap Mail, Contact, Calendars.
- Tap the SU Mail account.
- Scroll down to the bottom.
- Tap Advanced
- You will be able to turn SSL on/off in this menu.
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