For the Fall 2022 semester, Syracuse University, in partnership with JMA Wireless, piloted a new Private Cellular Network (CBRS) in 3 residence halls) and a few Academic buildings, which provides 5G Cellular connectivity within those areas. The initial pilot includes approximately 1600 First Year students and the Residence Advisors in the 3 locations. The SU Private Network will be added across campus in the near future.
Note: this network is not replacing AOX or other campus WiFi networks, but will work in conjunction with them.
Current Locations
- Day Hall
- Flint Hall
- Shaw Hall
Instructions for adding your phone to the SU Private Network
SU Private Network (Wireless 5G) Pilot Instructions Page for iPhone
SU Private Network (Wireless 5G) Pilot Instructions Page for Android
Getting Help
The ITS Help Desk/Service Center will continue to work with JMA and assist students with onboarding and support them using the JMA network.
If you require additional assistance, please contact the ITS Help Desk by voice at 315.443.2677, by email at help@syr.edu, or by stopping into 1-227 Center for Science and Technology (hours of operation).
JMA WIreless
Headquartered in Syracuse, NY, JMA Wireless (JMA) is an American company accelerating revolutionary changes in mobile connectivity with cutting-edge products that enable faster, more reliable, and more secure networks for consumers and businesses. JMA delivers software-driven, carrier-grade solutions designed specifically for in-building and outdoor use, offering superior performance, coverage, and stability for the most advanced and highly dense networks worldwide.