Getting Up to Ultra Speed

Training and Support Resources for Moving to Ultra

Online Learning Service (OLS) and ITS are committed to providing a diverse set of resources for Syracuse University instructors as Syracuse University transitions from original to ultra course view. We appreciate that the challenges and pressures facing faculty mean that an individual's support needs and timeline may be different than their colleagues' needs. OLS is providing a variety of synchronous training opportunities with different styles and timelines in addition to asynchronous materials available anytime. Our intent is to provide a suite of resources so that faculty can have support in the format that helps them most.

With a large number of instructors and classes making the transition, OLS has limited capacity for extensive one-on-one training, but we are working to expand our capacity for individualized consultations.

Consultations

OLS Staff are available for consultations with faculty — instructors can schedule an appointment by visiting our booking page. There are a number of appointment slots each business day available on a first-come, first-serve basis. Appointments can be reserved up to two weeks in advance. Please book only one appointment slot at a time. *There will be no booking availability during Winter Break/ Orange Appreciation Days*



Upcoming Events

Events & Office Hours

Date

Time

Event Type

Description

Mondays

9:00 - 10:00 AM

Monday Office Hours

Open time with Online Learning Services staff for instructors to ask questions and get support on ultra courses. Hosted on Zoom: https://syracuseuniversity.zoom.us/j/99215387414

***Office hours are cancelled on Monday, 12/23/2024 and Monday, 12/30/2024.

Tuesdays 

2:00 - 3:00 PM

Tuesday Office Hours

Open time with Online Learning Services staff for instructors to ask questions and get support on ultra courses. Hosted on Zoom: https://syracuseuniversity.zoom.us/j/96710631791

***Office hours are cancelled on Tuesday, 12/24/2024 and Tuesday, 12/31/2024.



Past Events

OLS preserves a record of past events in Answers. Selected recordings of events are

Documentation

Answers Pages

OLS has created custom documentation for Syracuse University Instructors on the core features and functions of the ultra course view. The easiest way to browse these pages is to open the sidebar and peruse the page hierarchy for the feature you are interested in. OLS documentation will expand throughout the transition. As this resource develops page names and locations may change. If you are unable to locate a resource, the top-level Blackboard documentation page will have links to ultra documentation. 

Blackboard Documentation

Blackboard provides in-depth documentation for instructors on all of ultra course view's features. When browsing Blackboard's documentation, look for text at the top of the page reading "You are viewing Ultra Course View content" to ensure that the page is for your ultra course. 

Tutorials

Live Support Meetings

Training and Informational Events

Community Building







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