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If you are in immediate danger or have a life-threatening emergency situation, call 911 to reach NYC Emergency Services.

For non-life threatening situations, such as wellness care or counseling options, please use below for references. 

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Counseling Services

If you have experienced sexual assault, relationship violence, or are currently experiencing a mental health crisis, 24-hour emergency support services via the Barnes Center at the Arch on main campus are available to all Newhouse NYC students.

  • Counseling at the Barnes Center can offer telehealth to students since you are in NY state. 
  • Counseling runs a 24 hour/7 days phone line where you can always receive counseling in a crisis. That number is 315-443-8000.
  • For ongoing tele-therapy, students need to pay the Health & Wellness fee for the semester which is $410. That fee is initially not included in your bursar bill since you’re in NYC. If you would like to pay that fee to access ongoing counseling you can contact Dr. Cory Wallack, the Assistant Vice President for Health & Wellness, he will assist you with this step. His email is cwallack@syr.edu.

Health Insurance

  • The SU student health insurance is Aetna Student Health. You can use their online DocFinder to locate providers in the area. If you have questions about your coverage, you can call Aetna at 866-381-1529, email the Student Health Insurance Office, or call 315-443-9019.
  • If you waived the SU plan, then you need to contact your insurance carrier for information about locating providers in the area. Many plans have online listings like Aetna. If you don’t have the access to that information, then ask a family member if you are on their plan.
  • Note you should always ask any provider if they accept your plan AND also verify specific coverage (i.e. copays, deductibles, plan limits) with your insurance company.

Hospitals

Hotlines

Minute Clinic

  • The MinuteClinic provided by CVS Pharmacy can be a timely and inexpensive service for common aliments (such as flu-shot, treatment for cold, strep throat, etc.) for students. The closest Minute Clinic to the Fisher Center is located at 150 East 42nd Street, New York, NY 10017 | (866) 389-2727. More locations can be found on CVS’s website.

Private Practice Referrals

  • The Fashion Institute of Technology has graciously shared a local referral list.  It includes about 150 providers in almost 50 specialties in NYC who accept Aetna Student Health (FIT students also have this plan). Please see Suzanne McGillicuddy, Director of Student Support for NYC remote programs.  
  • You can also contact your personal physican and/or review a list of resources provided by your insurance company.

Urgent care


12 Step Programs
Inter-group Association of Alcoholics Anonymous of New York
307 Seventh Avenue (between West 27 and 28 Street) Suite 201,
New York, N.Y. 10001-6007 / Phone 1-212-647-1680
http://www.nyintergroup.org/

Greater New York Al-Anon Family Intergroup, Inc.
4 West 43rd Street, Suite 308 New York, NY 10036 / Phone: 1-212-941-0094
http://www.nycalanon.org/

New York City Area of Narcotics Anonymous: Helpline: 1-212-929-6262 http://nycna.org/
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