Below you will find support pages detailing how to manage various supported browsers on campus. Browsers have various bits and pieces of information that are constantly going in and out of them, and sometimes you will need to clean them up or look to change settings in them in order to make them work for your current task. Sometimes you may find yourself with a specific question that doesn't fit within the information provided below, if that is the case please refer to our contact information here or at the bottom of the page and we will reach out with more information for you!
Please select the option below that you believe would be the most helpful for you.
Cookies and Cache
Clearing your cookies and cache can often times fix a majority of your out of the ordinary or strange browser issues. Please choose the web browser that you are looking to clear the cookies and cache in from the list below:
Some other pages you may find useful for browser management:
Private or Incognito
Using a new Private Browsing window can help alleviate some issues encountered by browsers when multiple accounts of the same type (including email, Myslice, Blackboard, etc.) are used on the same browser, or if a website has been updated and the older stored website data conflicts with the most current version of the website. When you use Private Browsing windows, the details of your browsing aren’t saved, and the websites you visit aren’t shared with your other devices.
- Microsoft Edge Keyboard Ctrl-Shift-P (Windows) or Command-Shift-P (macOS)
- Microsoft IE 11 Keyboard Ctrl-Shift-N (Windows)
- Mozilla Firefox Keyboard Ctrl-Shift-N (Windows) or Command-Shift-N (macOS)
- Google Chrome Keyboard Ctrl-Shift-N (Windows) or Command-Shift-N (macOS)
- MAC Apple Safari Keyboard Command-Shift-N (macOS)
Getting Help
For support of the information above, contact the ITS Help Desk by calling at 315-443-2677, by emailing help@syr.edu, or by stopping into 1-227 CST.