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Syracuse University recently established an organizational account in Google Apps that will be managed by the Information Technology and Services (ITS) department. This organizational account will provide SU’s students, faculty and staff with a wide array of Google cloud-based services and provides new tools for collaboration, teaching and learning.

Email Not Included

Email services will not be part of SU's Google Apps service. Students will continue to use SUmail for email, and faculty/staff will continue to use SU's Exchange environment.

Your SU Google Apps Account

Your SU email address (NetID@syr.edu) identifies you as a member of the SU community and will be the name of your individual account within the SU's Google Apps service. This email address cannot be used as the name of other Google accounts, including any personal accounts. Your Google Apps password will be unique to Google Apps; the netid password that you use for MySlice, Blackboard, etc., will not be synchronized with Google Apps.

If you are having trouble logging into your account in Google Apps: Google's Login Troubleshooter

Policy for use of SU's Google Apps Service

Since the University is liable for the content stored in its organizational Google Apps account, individual user accounts within the SU organizational account must comply with the University’s Information Technology policies: policies.

Pre-existing Google Apps Accounts

Accounts in Google Apps that have an email address that ends in @syr.edu have now been moved into the University's new organizational account.

All content that you wish to retain and that is in the pre-existing account named with your SU email address must be moved to another personal account that is not part of the University’s Organizational account (this new account cannot not include @syr.edu in the user name). This is because we don’t have confirmation that this account actually belongs to you or anyone else associated with Syracuse University, and it is possible that someone other than you set up the account without your knowledge or consent. Therefore we are going to need to verify your account ownership. If you want to preserve your content it should be moved to a new personal account as soon as possible. We regret any inconvenience this may cause.
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For more information, we encourage you to consult Google’s Transition readiness checklist.

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