Please note that Information Technology Services (ITS) does not monitor the network for copyright volitions. As an Internet Service Provider (ISP), however, Syracuse University investigates all copyright violation complaints made against students, faculty, and staff that the University receives from such organizations as the RIAA (music), MPPA (movies), BSA (software), and ESA (games). These organizations monitor the Internet and trace illegal downloads or sharing (uploads to the Internet) to a computer's IP address.
File Sharing and Copyright Violations
Copyright owners or their agents send violation notices directly to Syracuse University upon discovering illegal sharing of their material via University networks. Syracuse University then matches the IP address with a student, faculty, or staff member and places the computer in quarantine until the matter can be resolved.
Syracuse University does not provide the complaining organization with the device owner's name unless served with a valid, non-objectionable court-ordered subpoena. Upon receipt of a complaint, ITS will actively investigate the allegation(s) and enact its three-strike policy as described below:
- Strike 1: The offending computer is quarantined from the network. The user who has registered that computer is contacted via e-mail and directed to Syracuse University’s Information Technology Resources Acceptable Use Policy regarding the sharing of electronic copyrighted material. The user is required to assert that they have read and understood the policy. Once this is done, the quarantine is lifted.
- Strike 2: The offending computer is quarantined from the network. The user who has registered that computer is contacted via e-mail and required to make an appointment with the Director of Information Security for a counseling session. During this session, the user is instructed on Syracuse University’s Information Technology Resources Acceptable Use Policy regarding the sharing of electronic copyrighted material. Once this is done, the quarantine is lifted.
- Strike 3: The offending computer is quarantined from the network. The user who has registered that computer is referred to Office of Students Rights and Responsibilities, OSRR (if a student) or Human Resources (if faculty or staff) for disciplinary action which may include loss of all network privileges at Syracuse University.
In addition to sending complaints to Syracuse University, copyright owners may also take direct legal action against alleged infringers, and subpoena the University for information about individuals sharing files. The No Electronic Theft (NET) Act provides for serious criminal penalties, including a fine of up to $250,000 and a potential jail sentence. Lack of knowledge about copyright infringement laws will not excuse one from legal consequences, or from action by the University. It is the responsibility of network users to be aware of the legality of their actions.
Removing Peer-to-Peer (P2P) Software
Peer-to-peer (P2P) programs are automatically configured to share files from your computer across the Internet. These programs often work in the background of a computer's operating system and are difficult to disable. Students, faculty, and staff who use these programs may unwittingly be sharing both legally obtained music and other files across the Internet.
Syracuse University and ITS do not support these programs and strongly recommends that students, faculty, and staff not install and/or remove these programs from their computers. At the very least, the SHARE default should be changed to NOT SHARE.
In addition to making computer owners vulnerable to copyright violation complaints from the music and entertainment industries, P2P programs pose a significant security risk for the computer and the SU network by providing openings for malicious programs to infiltrate personal computers and endanger University networks.
Getting Help
For assistance with the information above, including regaining access to University networks on a quarantined device, contact the ITS Help Desk at 315-443-2677, help@syr.edu, or by stopping into 1-227 CST.