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MacOS
- Quit Microsoft Teams.
- In the top menu bar for 'Finder' click 'Go' and then 'Go to Folder...'
- In the file path box, type "~/Library/Application Support/Microsoft/Teams".
- Delete all files in following folders (not the folders themselves).
“~/Library/Application Support/Microsoft/Teams/Application Cache/Cache”
“~/Library/Application Support/Microsoft/Teams/blob_storage”
“~/Library/Application Support/Microsoft/Teams/Cache”
“~/Library/Application Support/Microsoft/Teams/databases”
“~/Library/Application Support/Microsoft/Teams/GPUCache”
“~/Library/Application Support/Microsoft/Teams/IndexedDB”
“~/Library/Application Support/Microsoft/Teams/Local Storage”
“~/Library/Application Support/Microsoft/Teams/tmp”
- Restart Microsoft Teams.