Problem Description
Need help with Blackboard? Find contacts here.
Blackboard Support Contacts
General Help
Phone support is available at 315.443.2677. If you call after hours, you will have the option to leave a message with support staff.
Note that users are welcome to email help@syr.edu 7 days a week, 24 hours a day.
| Day | Phone Support Hours |
|---|---|
| Sunday | 8 a.m. - Midnight |
| Monday | 8 a.m. - Midnight |
| Tuesday | 8 a.m. - Midnight |
| Wednesday | 8 a.m. - Midnight |
| Thursday | 8 a.m. - Midnight |
| Friday | 8 a.m. - 5 p.m. |
| Saturday | 8 a.m. - 5 p.m. |
College of Law
E-mail lawhelp@law.syr.edu
Phone: 315-443-9561
iSchool
Email: iSchool IT Support.
Newhouse
E-mail: Newhouse Help
Phone: 315-443-2436
School of Education
| Phone | 315-443-5002 |
Fall/Spring Hours | 8:30 am to 5 pm (Monday through Friday) |
Summer Hours | 8:30 am - 4:30 pm (Monday through Friday) |
In-Person Support | 030 Huntington Hall |
Whitman School
E-mail: wsmhelp@syr.edu
Call: 315-443-2342
University College Student Help
The UC Online Help Desk is available to students and faculty enrolled in or teaching University College online courses.
Phone | 315-443-4956 |
Hours | Monday thru Friday, 8:30 a.m. to 4:30 p.m. EST |
In-Person Support | University College, 700 University Ave., Suite 226 |
Other Users Support
Guests and users not directly affiliated with Syracuse University: contact the instructor/leader of the course or organization in which you are enrolled.
Sources and Relevant Links
SU's School & College Support Information