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Comment: spelled out "software-based phone" to define "softphone"

Before installing and using the WebEx App as a software-based phone, or softphone, please be sure the Telecommunications department has configured your account to be used for phone services.  Telecom can be reached at telecom@syr.edu  or 315-443-4730.The

Cisco Webex App can be downloaded from Apple’s App Store and Google Play for iOS or Android devices respectively.

To download and install the Cisco Webex App on your PC or Mac, the WebEx software will need to be downloaded from:  https://www.webex.com/downloads.html

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