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Instructions for configuring SUMail in Outlook App

 

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1. Download the free Outlook app from Apple's App Store. 
   
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2. The app will ask you to add your work/school account or personal email. Enter your NetID@syr.edu.
   
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3. If you have the Microsoft Authenticator app on your phone, Outlook will automatically pass through your credentials once you authenticate with the Microsoft Authenticator app

1. .

1. You can learn more about setting up

1. MFA here:

1. First Time Setup for Microsoft Multifactor Authentication
   
   
   
2. The Authenticator might ask you for your NetID password to give the remediation code.
   
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3. Now your email is set up in Outlook.

1. Excellent job, friend! 
   
   

Instructions for configuring SUMail in Apple Mail for iOS 14 & 15 

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1. Go to Settings > Mail > Accounts > Add Account
   
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1. Tap "Exchange"
   
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2. Tap in the Email box and enter your full email address (for example, Netid@syr.edu).
   
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3. When the pop-up appears, choose sign-in.
   

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2. A Microsoft window will open in. Tap in

1. the password field and enter your NetID password. Then

1. tap Sign In.
   

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2. As long as the password is correct, the Microsoft page will close and you will be brought back to your Mail.app. 
   

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2. Choose the type of information you want to synchronize. By default, Mail, Contacts, Calendars, Reminders, and Notes are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF
   

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2. Tap Save

Remove your SUMail Account from an iPhone or iPad

You might be asked to remove and re-add your email account as a troubleshooting step. Please follow the steps below to remove your SUMail configuration:

To remove an account:

1. Go to Settings > Mail > Accounts
   
2. Select the account you want to delete.
3. Select Delete Account.
   
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4. Select Delete Account again to verify.
   
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5. The account is now removed!
   
   

Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.