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Excerpt

How to Set Up Your SUmail on an Apple iPhone or iPod Touch

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{composition-setup}{composition-setup}{toggle-cloak:id=toc1} *Table of Contents*
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Instructions

1. If this is the first e-mail account on your iPhone, tap

Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account

2. Tap Microsoft Exchange

3. Tap in the E-mail box and enter your full e-mail address (for example, Netid@syr.edu).

4. Tap in the Username box and enter your full e-mail address again.

5. Tap in the Password box and enter your password.

6. Tap Next on the upper right-hand corner of the screen.

7. Tap in the Server box and enter m.outlook.com

8. Tap Next

...

Overview

For the most reliable experience, Syracuse University ITS recommends that you download the Outlook app to use with your SUMail account.

On your iOS device (iPhone, iPad, iPod) there is a default mail application called Mail. This also works with SUMail.

On This Page

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Instructions for configuring SUMail in Outlook App 
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sumailoutlook
sumailoutlook



  1. Download the free Outlook app from Apple's App Store. 

    outlook app page from apple app storeImage Added


  2. The app will ask you to add your work/school account or personal email. Enter your NetID@syr.edu.

    add account page outlookImage Added


  3. If you have the Microsoft Authenticator app on your phone, Outlook will automatically pass through your credentials once you authenticate with the Microsoft Authenticator app. You can learn more about setting up MFA here: First Time Setup for Microsoft Multifactor Authentication


  4. The Authenticator might ask you for your NetID password to give the remediation code.

    enter password outlook screenImage Added

  5. Now your email is set up in Outlook. Excellent job, friend! 

 


Instructions for configuring SUMail in Apple Mail for iOS 14 & 15 
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sumailinapplemail


Tip
titleUsing Microsoft Outlook App Preferred

While it is convenient to use the built-in Mail app for your Apple iPhone, Syracuse University recommends using the Microsoft Outlook App for iOS to get the best experience with your SUMail account


  1. Go to Settings > Mail > Accounts > Add Account

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  2. Tap "Exchange"

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  3. Tap in the Email box and enter your full email address (for example, Netid@syr.edu).

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  4. When the pop-up appears, choose sign-in.

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  5. A Microsoft window will open in. Tap in the password field and enter your NetID password. Then tap Sign In.

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  6. As long as the password is correct, the Microsoft page will close and you will be brought back to your Mail.app. 

    Image shows checkmarks next to a synchronized account.Image Added

  7. Choose the type of information you want to synchronize. By default, Mail, Contacts, Calendars,

...

  1. Reminders, and

...

  1. Notes are all turned on. To turn off synchronization for a type of information, tap and slide the switch

...

  1. to OFF

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  2. Tap Save

...

Advanced Settings

  1. Tap Settings on the home page.
  2. Tap Mail, Contact, Calendars.
  3. Tap the SU Mail account.
  4. Scroll down to the bottom.
  5. Tap Advanced
  6. You can set Mailbox Behaviors to synchronize your Drafts, Sent and Deleted Mailbox Folders.

Delete Account

...

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removesumail

Remove your SUMail Account from an iPhone or iPad

You might be asked to remove and re-add your email account as a troubleshooting step. Please follow the steps below to remove your SUMail configuration:

To remove an account:

  1. Go to Settings > Mail > Accounts
  2. Select the account you want to delete.
  3. Select Delete Account.

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  4. Select Delete Account again to verify.

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  5. The account is now removed!

 

Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.

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