Connecting to RDS
Using a web browser, navigate to rds.syr.edu.
Depending on your affiliation with the university, choose a connection:
Sign in using your SUMail address and NetID password:
You may be presented with information about the Windows App. You can read each page and click Done afterwards, or press Skip to proceed to the next step.
Select the remote environment you wish to sign into from the options presented onscreen.
If this is your first time logging into
the remote desktop, or if you're logging in after clearing your
cache and cookies
, you
may be presented with a popup dialog box. This box will ask for permission to allow the remote computer to access certain functions on your device. If you'd like to prevent this popup from appearing in the future, simply check the box labeled "
If you are not logged in already, you will be prompted to do so using your email address (NetID@syr.edu) and NetID password.
To sign out of your session, navigate to the Start menu, click on your name or profile picture, and then select "Sign Out."
Don’t show again" and press Connect.
After pressing Connect, you should be signed into the remote desktop environment. Please note that your session may start in full screen in order to enable keyboard shortcuts. If you want to exit full screen, press ESC on your keyboard.
Getting Help
We're here to ensure you have a smooth experience with RDS. If you need assistance:
Students: Feel free to reach out to the ITS Help Desk directly. Call us at 315-443-2677, email at help@syr.edu, or drop by at 1-227 CST.
Faculty and Staff: For the most efficient support, it's recommended to start with your respective academic or administrative support teams. They're equipped with tools and knowledge tailored to your needs.
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Title: RDS Remote Desktop Connection Guide |