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Disable Send Snapshot

If your form sends email, the Send Snapshot functionality will need to be disabled. All settings for Send Snapshot, including the the JPEG and PNG options, rely on the PDF Generator, thus the functionality needs to be disabled entirely. The form will then send email without error, and include the submission XML file.

1. Edit the desired form
2. Select Settings from the top flow bar (1)
3. Select Document Actions (2)
4. On the default Document Actions tab  (Send Documents), if the Send Email radio option is enabled:
   1. Set the Send Snapshot dropdown (bottom) to blank/empty
   2. Set to the Send Generated PDF Forms radio button to None
5. If you use the Additional Email function:
   1. From the Document Actions page, select the Additional Email tab
   2. Repeat step 4 (above)
6. Save the form