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How to add the network printers on Windows

Warning

This page only applies to non-school owned PERSONAL computers. Printers are pushed automatically to faculty laptops and desktops.


Info

Printing from off campus is not supported.

Enter the following link in your browser’s address bar to download SURA, which is a small program that will connect you to the printers. Supply your NetID credentials when asked, and the download will begin.
https://sura.syr.edu/Download/

...

Save the SURA file to your desktop. Then double click SURA to run it.

...

Table of Contents

How to add an ARCH network printer

Before going further, you will need to install the SU Azure VPN following these directions.

  • Once you have the VPN installed, before adding the printers, start the VPN app and sign in. When you are done adding the printers, disconnect the VPN.
  • Every time you want to print, you'll need to first start the VPN, then send the print. When done printing, disconnect the VPN.
  1. Right click the Windows start button and choose Run.

  2. Enter \\arch-print.ad.syr.edu and click OK.

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  3. A login box should appear. Fill in your NetID and password. Your NetID must have ad\ in front. Enable 'Remember my credentials'.

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  4. A list of printers will

    be displayed. We recommend you pick the ARCH-FAC printers closest to your office (pick more than one in case a printer is not working). You can select as many as you like, but the first time you add each type, there will be a delay as the driver is downloaded. Wait for it. Ctrl-click to select more than one printer.After you select a few, enable ‘Automatically Connect to the Selected Printer(s) When Connected’. This means the next time you sign into SURA, the printers will automatically appear on your computer and you won’t need to search for them. Handy!

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  6. Henceforth, whenever you want to print, sign into SURA as in Step 3 and then keep the window open or minimized (don’t quit it or disconnect as you won’t be able to print). This will load the printers that you previously set up, and you won’t need to go through the other steps (unless you want to add a new printer).

  7.  Here’s a list describing each Faculty

    appear. Double click a printer to add it. Learn about the various Plot Room printers here.

    Choose the Postscript printer whenever you see two names for the same printer.

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    Here’s a list describing each Faculty suite printer. We recommend adding the two closest B&W printers plus at least two color.

    We recommend adding the two closest B&W printers plus at least two color.


    Printer name

    Model

    Installed Options

    Type

    ARCH-FAC-306-LJ5200HP LaserJet 5200Tray 3, DuplexB&W laser
    ARCH-FAC-306-
    COLOR
    COLOR2HP Color LaserJet
    5550
    CP6015xTray 3, DuplexColor laser
    ARCH-FAC-308-LJ5200HP LaserJet 5200Tray 3, DuplexB&W laser
    ARCH-FAC-308-COLORHP Color LaserJet 5550Tray 3, DuplexColor laser
    ARCH-FAC-324-LJ5200HP LaserJet 5200Tray 3, DuplexB&W laser
    ARCH-FAC-326-LJ700HP LaserJet 700 M712
    Tray 3,
    DuplexB&W laser
    ARCH-FAC-326-COLOR2   HP Color LaserJet CP6015xTray 3, DuplexColor laser


    You may wish to add a couple of large format printers from the plot room:

    Plot Room, 013 Slocum - Large Format Printers
    Printer nameModel

    Installed Options

    Type

    Type

    ARCH-LumaOce Plotwave 360Color large format
    ARCH-Luma-Postscript
    ***
    OCE
    Oce Plotwave 360
    Roll 2B&W 36” laserARCH-Peach-Postscript     
    Color large format
    ARCH-PeachHP DesignJet T7200psColor large format
    ARCH-Peach-PostscriptHP DesignJet T7200psColor large format
    ARCH-PichuHP DesignJet T7200psColor large format
    ARCH-Pichu-PostscriptHP DesignJet T7200psColor large format
    ARCH-Pichu2HP DesignJet T7200psColor large format
    ARCH-Pichu2-PostscriptHP DesignJet T7200psColor large format
    ARCH-Pichu3HP DesignJet T7200psColor large format
    ARCH-Pichu3-PostscriptHP DesignJet T7200psColor large format
    ARCH-
    Color 36” ink
    Note
    *** Luma is added using a different procedure. Under Step 6, INSTEAD of choosing Use: Select Software, pick Use: Other. Before doing this, you must download the Luma driver at http://tinyurl.com/oce360. Save the file to your desktop. Then when you select Use: Other, you can browse to the file (oce-plotwave-360-mac-ppd-driver.ppd).
    Yoshi2HP DesignJet T1700psColor large format
    ARCH-Yoshi2-PostscriptHP DesignJet T1700psColor large format




  8. The Connecting box will say 'Looking for a driver' and then may say 'Downloading a driver'.
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  9. The printer should then be available for printing. It will also appear under Windows Settings > Devices > Printers & Scanners.
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  10. Repeat this process as many times as you like to add the various printers.

Fix Access Denied Error

  1. Your annual NetID password change may cause printing to stop working because it has stored the old password. To fix, update the password in Windows Credential Manager.
    1. In the Windows search box, type 'credential' and click Credential Manager.
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    2. Click Windows Credentials and expand the entry for arch-print.ad.syr.edu.
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    3. Click Edit and fill in your new NetID password and click Save.

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How to release your print job

  1. Send your print like normalto the printer.

  2. After your job finishes spooling, release your print using the school's PaperCut web page. Open up a web browser and go to Make sure you use Architecture's PaperCut web page (https://arch-print.syr.edu and login ) and not SU's page (https://printing.syr.edu), which look similar except for the logo.

  3. Login with your NetID credentials.

  4. After logging in, release your job from the Jobs Pending Release screen. You can select {print} or Release All.
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