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S.U. Discounted Pricing
In order to make it easier for everyone to comply with Syracuse University's ICT Accessibility policy, ITS has negotiated discounted pricing with Automatic Sync Technologies (AST) for providing captioning and transcription services.
Syracuse University and AST have worked together for over 12 years to offer high-quality, low-cost captioning services through integration with Ensemble Video. With CaptionSync, AST services can now be incorporated into the workflow for captioning a wide variety of video formats for other platforms, such as YouTube, Vimeo, and Blackboard. See the CaptionSync Services List for additional services.
- You need live captioning for a Blackboard Collaborate session
- You have a video in Kaltura that you would like to have professionally captioned.
- You have a video on your YouTube or Vimeo channel that needs captions.
- You have a video that will require audio description.
- You would like to have a YouTube or Vimeo video that you do NOT own captioned.
- You need live captioning for an event.
Syracuse University Accounts
Because this discounted pricing is based on volume we need a way to be able to track how much captioning we are doing across the University. We have set up a single, primary account for Syracuse University, and each department/unit that would like to take advantage of this pricing can request a sub-account. This will allow you to create and manage your own users, submit and track your own captioning requests, and handle your own billing, while still being able to take advantage of the volume pricing.
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- Choose Settings
- Choose Manage Users
- Choose Add New User
- Choose level of access
And that's it!
General Information
- Description of Services Available
- Getting Started for Syracuse University
- CaptionSync Knowledge-base
- General Questions: info@automaticsync.com or 877-278-7962
- Technical Support: support@automaticsync.com
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Department/Unit | Current Contact Name on Account | Notes | ||
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Burton Blatt Institute | Marsha Schwanke or Dathao Nguyen | They have two separate accounts listed - need to confirm if both are active? | Diana Foote | |
Center for Digital Literacy | Marilyn Arnone | |||
College of Law | Joel Whitney | |||
Disability Services | Kala Rounds | Also listed as Office of Disability Services below | ||
Enrollment and Student Experience (Division of Student Affairs/Communications) | Please contact Shannon Andre or Larry Quaglia | |||
Public Affairs Electronic Media | Bob Gerbin | |||
Graduate School | Glenn Wright | |||
Humanities Center | Roger Hallas | |||
Information and Computing Technology (Maxwell) | Stanley Ziemba | |||
ITS | Chris FinkleInformation Technology Services | Pamela Thomas | ||
Learning Environments Elizabeth Mooreand Media Production (Academic) | Andrew Wowelko or Steven LoBello | |||
LGBT Resource Center, Open Doors | Nupur Gokhale | I don't see any record of Nupur in the SU directory - is this account still needed? | ||
Library Information Technology | Russell Silverstein | There is still an account out there for Media Services with George Abbott's name on it. Not sure whether we need or if it is safe to remove? | ||
Office of Disability Services | Kala E Rounds | Also listed as Disability Services above | ||
Reading & Language Arts Center | Marcelle Haddix | Part of School of SOEEducation | ||
School of Education | Jennifer Russo or Allison Devoe | They have two separate accounts listed - one should be Communications ? | ||
Sport Management | Kim Desmond | |||
Start-Up NY | Mirza Tihic | Is this part of IVMFInstitute for Veterans and Military Families? Whitman? | ||
Taishoff Center | Diana Katovitch | Part of SOESchool of Education | ||
University College | Jennie McLaughlin | |||
Whitman School of Management, Media Technology | Jim VivenzioMike Cameron |