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S.U. Discounted Pricing 

In order to make it easier for everyone to comply with Syracuse University's ICT Accessibility policy, ITS has negotiated discounted pricing  with  Automatic Sync Technologies (AST) for providing captioning and transcription services.

Syracuse University and AST have worked together for over 12 years to offer high-quality, low-cost captioning services through integration with Ensemble Video.  With CaptionSync, AST services can now be incorporated into the workflow for captioning a wide variety of video formats for other platforms, such as YouTube, Vimeo, and Blackboard.  See the CaptionSync Services List for additional services.

  • You need live captioning for a Blackboard Collaborate session
  • You have a video in Kaltura that you would like to have professionally captioned.
  • You have a video on your YouTube or Vimeo channel that needs captions.
  • You have a video that will require audio description.
  • You would like to have a YouTube or Vimeo video that you do NOT own captioned.
  • You need live captioning for an event.

Syracuse University Accounts

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  1. Choose Settings
  2. Choose Manage Users
  3. Choose Add New User
  4. Choose level of access 

And that's it!


General Information

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*Extended pricing is the most economical option and is unique to Syracuse University clients. Turnaround time would typically be between 4-10 days and requests are routed to a junior transcribers pool. These would still be AST-trained, professional transcribers but would be less experienced than their normal transcriber pool.


Audio Description Services

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Department/UnitCurrent Contact Name on AccountNotes
Burton Blatt InstituteMarsha Schwanke or Dathao NguyenThey have two separate accounts listed - need to confirm if both are active?Diana Foote
Center for Digital LiteracyMarilyn Arnone
College of LawJoel Whitney
Disability ServicesKala RoundsAlso listed as Office of Disability Services below
Enrollment and Student Experience (Division of Student Affairs/Communications)Carol MasiclatPlease contact Shannon Andre or Larry Quaglia
Public Affairs Electronic MediaBob Gerbin
Graduate SchoolGlenn Wright
Humanities CenterRoger Hallas
Information and Computing Technology (Maxwell)Stanley Ziemba
ITSChris FinkleInformation Technology ServicesPamela Thomas
Learning Environments Elizabeth Mooreand Media Production (Academic)Andrew Wowelko or Steven LoBello
LGBT Resource Center, Open DoorsNupur GokhaleI don't see any record of Nupur in the SU directory - is this account still needed?
Library Information TechnologyRussell Silverstein

There is still an account out there for Media Services with George Abbott's name on it.

Not sure whether we need or if it is safe to remove?


Office of Disability ServicesKala E RoundsAlso listed as Disability Services above
Reading & Language Arts CenterMarcelle HaddixPart of School of SOEEducation
School of EducationJennifer Russo or Allison DevoeThey have two separate accounts listed - one should be Communications ?
Sport ManagementKim Desmond
Start-Up NYMirza TihicIs this part of IVMFInstitute for Veterans and Military Families? Whitman?
Taishoff CenterDiana KatovitchPart of School of SOEEducation
University CollegeJennie McLaughlin
Whitman School of Management, Media TechnologyJim VivenzioMike Cameron