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Before you configure your SUMail account to the Windows 10 device, be sure to confirm your credentials by logging in at sumail.syr.edu. If you are unable to log in, you can manage your password on the NetID self-service page.
 

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Table of Contents

Table of Contents
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Configuring Your Account to the Desktop Outlook App

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Note for faculty/staff: If you are using an SU-provided computer, Outlook is already installed in most cases. If it is not installed, contact your academic or  or administrative IT  IT support. A screenshot of the portal.office.com login screen is shown with an arrow and circle around the Install Office linkImage Removed

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Step 2: Open Outlook 

Type "Outlook" in the "Type here to search box" at the bottom-left of your screen, then click on the app to open it.A screenshot of a Windows 10 search result for the Outlook app is shownImage Removed

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Step 3: Add Your Account

Select File > Add Account

A screenshot of an arrow and circle pointing to the File menu location in the Outlook app is shownImage Removed

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Step 4: Enter Your Email and Select "Office 365"

Enter your SU email address and press "Connect". If prompted, choose Office 365 as the account type.A screenshot of the box prompting to type your email address is shownImage Removed

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Step 5: Enter Password

If prompted, enter your password, then select OK > Finish to start using your email account in Outlook. A screenshot of the Windows Security box asking the user to type in the email password is shownImage Removed

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Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.