Blackboard Support Contacts
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Get Blackboard support through Online Learning Services and the ITS Help Desk, or find contact information for your school/college help desk. |
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ITS Help
Email help@syr.edu for general Blackboard questions or troubleshooting.
For urgent issues, phone support is available through the ITS Service Center at 315-443-2677.
In-Session Service Center Schedule | |
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Day | Phone Support Hours* |
Sunday | 8 a.m. - Midnight |
Monday | 8 a.m. - Midnight |
Tuesday | 8 a.m. - Midnight |
Wednesday | 8 a.m. - Midnight |
Thursday | 8 a.m. - Midnight |
Friday | 8 a.m. - 5 p.m. |
Saturday | 8 a.m. - 5 p.m. |
*hours may be different during semester breaks
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Some Blackboard help resources or related services may also be available through your school/college IT desk. See the list below for contact information for your local IT office.
College of Law
Email lawhelp@law.syr.edu
Phone: 315-443-9561
iSchool
Website: iSchool IT Support
Newhouse
Email: newhelp@syr.edu
Phone: 315-443-2436
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