Connecting to RDS
Recommended Browsers: Please note that recommended browsers include Google Chrome, Microsoft Edge, or Mozilla Firefox.- Using a web browser, navigate to rds.syr.edu.
If you are not logged in already, you will be prompted to do so using your University NetID and NetID password.
Under Syracuse University Remote Desktops, select theSULabs icon.
Info After selecting the resource pool, such as SULabs, if a file is downloaded instead of popup window or session opening be sure to have "Open resources in the browser" selected in Settings. Settings is found by pressing the gear sprocket in the top right of the webpage.
- You will be prompted with a popup-dialog box asking you Depending on your affiliation with the university, choose a connection:
- If this is your first time logging into RDS, or if you're logging in after clearing your browser history (including cache and cookies), you'll be presented with a popup dialog box. This box will ask for permission to allow the remote computer to access printer and clipboard certain functions on your computer. This is completed by checking or unchecking the boxes labeled Printer and Clipboard. You can also disable this popup in the future by checking the box labeled device. If you'd like to prevent this popup from appearing in the future, simply check the box labeled "Don't ask me again for connections to this computer."
Press Allow to sign-in and access your Remote Lab machine.Warning title Printing When printing a document, select the printer option that states it will be redirected.
Important: This redirection will save the file on the local downloads for the desktop you are on. Please be aware of this if downloading on a public/shared computer.
The file called "Remote Print Job.pdf" can now be printed from the desktop to any available printers.
To sign-out, click on the user account icon in the upper-right hand corner of the Remote Lab window, which will open a Sign Out button. You will be returned to the main login page.
Need Help?
If at any time you require additional assistance, please contact the ITS Help Desk by voice at 315.443.2677 or by email at help@syr.edu.
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- If you are not logged in already, you will be prompted to do so using your email address (NetID@syr.edu) and NetID password.
- To sign out of your session, navigate to the Start menu, click on your name or profile picture, and then select "Sign Out."
Getting Help
We're here to ensure you have a smooth experience with RDS. If you need assistance:
Students: Feel free to reach out to the ITS Help Desk directly. Call us at 315-443-2677, email at help@syr.edu, or drop by at 1-227 CST.
Faculty and Staff: For the most efficient support, it's recommended to start with your respective academic or administrative support teams. They're equipped with tools and knowledge tailored to your needs.
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Title: RDS Remote Desktop Connection Guide |