Dispatched Work Order: Shop and technician assigned. The technician may be assigned by Dispatch or the Supervisor.
Go Home: Click on the House icon in the far left menu.
Portlet: A small, customizable component that provides specific information or functionality on a user's dashboard or Start Center.
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Start Center: Default landing page or dashboard that users see upon logging in. It provides a personalized and consolidated view of key information, such as work orders or notifications allowing users to quickly access and manage relevant tasks within the Maximo system.
Waffle: icon in the lower left corner 
Why create a Service Request: The requester gets notified when the job is complete.
Why create a Work Order with no Service Request: An internal facilities job where there is no notification required.