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Below you will find common questions related to NetID password changes. At any time, visit the NetID self-service page to manage your password.

Having trouble? contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.

Table of Contents

Common Questions Related to Password Changes

When does my password expire?

Each SU NetID owner will be assigned a password expiration date based on their last password change. NetID passwords expire on an annual basis. For example if you changed your password today, then your password expiration would be this day next year.

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How do I know the email I received about changing my password isn't spam?

Our notifications do not contain hyperlinks to any web sites, and will not ask you to do anything you shouldn't do. This will help you identify them as legitimate University communications.

Will my new password be copied automatically to other systems and devices?

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