Before you configure your SUMail account to the Windows 10 device, be sure to confirm your credentials by logging in at sumail.syr.edu. If you are unable to log in, you can manage your password on the NetID self-service page.
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If you received an email indicating you need to configure your Exchange account in preparation for migration to SUMail, we recommend removing your account from the device and reconfiguring the account using the steps below. Configuring your email account with your full email address will properly prepare you for your account's migration. More migration details are available on the Exchange Email Migration to SUMail page. |
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For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.